3 Replies Latest reply: Nov 25, 2012 12:03 PM by Roger Wilmut1
wendibular Level 1 Level 1 (0 points)

I know this question has been asked before, but I can't seem to get the Podcast Cover Image to appear on my client's iTunes podcast page both within iTunes and on Apple's iTunes website. When I'm subscribed to it, it does show up. What am I doing wrong?

 

Additionally I'm having a problem with my last 3 podcasts not appearing, and I can't figure out what happened there.

 

Below are links to the page on Apple site and the feed I'm using, but please let me know if I need to provide more. Any help would be greatly appreciated!

 

https://itunes.apple.com/podcast/living-grace-lutheran-church/id348311926?mt=2

 

feed://livinggraceomaha.org/lg-sermonpodcasts.xml

 

Screen Shot 2012-11-21 at 10.01.14 PM.png

  • 1. Re: Podcast Cover Image & Recent Podcasts Not Appearing
    Roger Wilmut1 Level 9 Level 9 (65,505 points)

    Your feed is OK, except that most of your episodes do not have 'guid' tags, and your enclosure tags are missing the 'length' attribute which should show the file size in bytes. Neither of these is serious and they would not cause a problem.

     

    The Store does go through slow patches sometimes: there have been numerous occasions when people have complained about not seeing updates for two or three weeks, and I'm afraid that you've probably just hit one of these. There isn't really anything you can do about it. You could try emailing them at podcasts 'at' apple.com, but frankly you are likely to get a form answer telling you how to add episodes (which you already know). I'm afraid that it's just a question of waiting.

  • 2. Re: Podcast Cover Image & Recent Podcasts Not Appearing
    wendibular Level 1 Level 1 (0 points)

    Thanks so much for the response, Roger. I knew that my older podcasts were missing the length and guid tags, and due to time, I made the choice not to go back and add them at this time. All new items going forward have those tags.

     

    Do you think the slow patch is the reason the Podcast Cover Image isn't appearing?

  • 3. Re: Podcast Cover Image & Recent Podcasts Not Appearing
    Roger Wilmut1 Level 9 Level 9 (65,505 points)

    The image can often be much slower to appear than actual episodes, and I'm afraid that there isn't really anything you can do about it except wait.