HT1238: About iPod Reset Utility
Learn about About iPod Reset Utility
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Helpful answers
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Nov 25, 2012 12:32 PM in response to Thompsonbetby planb77,Like a hard reset or a reset to factory settings? See here for resetting the Shuffle. The equivalent of rebooting your PC.
If you want to wipe the device completely and reset it to factory settings, restore it in iTunes using the instructions in this Apple support document.
Restoring iPod shuffle to factory settings
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