Skip navigation

MBPr 10.8.2 Crashing

685 Views 8 Replies Latest reply: Nov 25, 2012 3:06 PM by gilesbutler RSS
gilesbutler Calculating status...
Currently Being Moderated
Nov 14, 2012 6:34 PM

Hi Guys,


Over the last few days I have been having some serious crashes on my MBPr.


I cant seem to pinpoint where the problem is coming from, here are a few examples:


1. Sometimes when hitting the reply button that appears when you hover in a email in Mail then machine will freeze but the mouse will be able to move then after about 10 seconds the mouse freezes as well and the only way to solve this is a hard restart.


2. I leave the machine with the screensaver on and come back from lunch and its completely dead, not turned on at all and it again needs a hard reset.


3. There has been other times in random applications where it has just frozen up and requires a hard reset.


4. Its always slow to wake from sleep, it takes about 10 seconds before I can put my password in. (I beleive this is a problem that other people are having though from researching online)


I'm racking my brains trying to think of any software I have installed recently that could be causing this but I cant think of any.

I installed the Macbook Pro Update 2 package the other day so it could be an issue with this but im pretty sure it was happening before that was installed.


Any ideas, suggestions, help will be really appreciated as I use this machine for work and although I backup I really dont want to risk losing any work.





MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)
  • Carlo TD Level 3 Level 3 (550 points)
    Currently Being Moderated
    Nov 14, 2012 7:04 PM (in response to gilesbutler)

    better to shut the machine down when you can...



    Restart, holding down the CMD+R keys, select Disk Utility, select the disk hosting ML, and repair it and its permissions. When finished, restart, and see if that fixes the problem.

  • Carlo TD Level 3 Level 3 (550 points)
    Currently Being Moderated
    Nov 14, 2012 7:13 PM (in response to gilesbutler)

    no worries... this should be done if you think something is not working smoothly or after a major install. I rarely do mine.. but I do repair permissions. I have even reinstalled ML several times just to see what it was like.. It actually improved performance. I did not loose any data. I also back up my computer using TimeMachine religiously in case i did loose something while reinstalling ML... but no info was lost.

  • MarkoB Calculating status...
    Currently Being Moderated
    Nov 15, 2012 6:26 AM (in response to gilesbutler)

    This is exactly the same problem I have on my rMBP, I have about 1 freeze a day, it all started last weekend ... I'm not sure if this is because of last update (graphic performance update for retina that was released less than a week ago) or something else... it all just freezes and have to hard reset it. I also notice "slow to wake up" problem like gilesbutler describes. I searched through Console and I cannot find anything weird there, but this is really anoying especialy for a $3000+ machine! I've done disk check, I repaired permissions, none of these returned any problem, I also did SMC and PRAM reset, no difference And this looks to me like completely random freeze, it crashed in mail once, while scrolling files in Finder the other time, ...

    I ran out of ideas, but everythime it freezes I have to remove all cookies from Chrome to start working again, Spotlight starts indexing again (will this ever be fixed?!), ...

  • MarkoB Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 25, 2012 2:44 PM (in response to gilesbutler)

    Hmm, just an update if anyone will read this: after many freezes and some thinking I found out it (99% sure) always froze with Chrome running and usualy cookie file would get corruped after freeze. I removed Chrome from dock and started using Safari again, made it default browser and all. My rMBP didn't freeze for 4 days now. I don't know how some aoo/Chrome could just freeze whole system.... but works like a charm now and have no more freezes... I hope


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.