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TS2755: iOS: Troubleshooting Messages

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TS2755 My iPod wont verify my apple Id it just takes me back to the previous screen, why?

357 Views 1 Reply Latest reply: Nov 25, 2012 3:29 PM by lllaass RSS
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Nov 25, 2012 12:30 PM

Messages and FaceTime won't verify my apple ID and they keep sending back to the welcome lets set up screen? How do I fix it?

iPod touch, iOS 6.0.1
  • lllaass Level 10 Level 10 (135,125 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Go to Settings>General>Date&Time and make sure it is set to Automatic

    - Go to Settings>wifi>the connected network and change the DNS to Google's

    - Go to Settings>iTunes and App Stores and sign out and sign back in


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