Currently Being ModeratedNov 25, 2012 3:56 PM (in response to Rcjc1984)
Setup as new
Settings>General>Reset>Erase all content and settings
Currently Being ModeratedNov 27, 2012 12:26 AM (in response to Diavonex)
Hi thanks for the information but does this de register the ipad from the list of items registered to the previous owner,
As I have tried to register it to my account on here but it says it is registered to another apple I'D,
I have no way of contacting the previous owner now as they have returned to Poland and I have no contact number for them as I understand that they can remove it from the owned item list as I have with my old phones when I have sold them on,
I currently have a 4s, and 2 3Gs iPhones in my list I want to add the ipad I own also as registered to me.
Any help is greatly appreciated.:)
Currently Being ModeratedNov 27, 2012 12:58 AM (in response to Rcjc1984)
Setting up as new will not de-register the previous owner from their Support Profile.
The previous owner can however remove the registration from the Support Profile.
Currently Being ModeratedNov 27, 2012 4:56 AM (in response to Diavonex)
I understand they can remove it but they have not done so,
and I have no way of contacting them to get them to do so,
I now legitimately own this ipad and I have got the carrier unlocked and use it for work
I just want it to have it registered to me in my owned items along with my iPhones I case anything happens to them for insurance purposes proof of ownership and for my own personal records of apple products I own,
So I what I am asking is there a way for apple to de-register the previous owner and register It to me as clearly it is now my property.
So could you please let me know if it is at all possible and if so what I have to do to do it.
Thank you for all your help so far any other advice is greatly appreciated
Currently Being ModeratedNov 27, 2012 5:25 AM (in response to Rcjc1984)
I am afraid only the seller can de-register it from his/her Support Profile because you do not have his/her Apple ID and Password.
Currently Being ModeratedNov 27, 2012 5:33 AM (in response to Rcjc1984)
Setup as new user then go to
Settings then General then Reset then Erase all content and settings