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New Squier USB Guitar won't connect to iMac or 13" Macbook

702 Views 10 Replies Latest reply: Dec 26, 2012 9:39 AM by Dougbar RSS
Dougbar Calculating status...
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Nov 24, 2012 11:34 PM

Been struggling for the last couple days to get this thing to connect with the included cables to both 27" iMac & 13" Macbook. All GB software up to date and new firmware updates on guitar but no luck so far. iPad 2 & iPhone 4S will connect but they have issues as well and I have to restart GB. Anyone else having issues or know of a work around? 

 

Thanks

iPod classic, OS X Mountain Lion (10.8.2)
  • isteveus Level 5 Level 5 (4,125 points)

    Did you choose the guitar in Garageband > Preferences?

  • isteveus Level 5 Level 5 (4,125 points)

    Maybe give another usb cable a try if it still won't show up contact the seller or fender.

  • pahtlor Calculating status...

    My Squier Strat USB is working fine for me, OS X 10.8.2, latest GarageBand, and iPad 3 with GarageBand.

     

    With GarageBand open on your mac, when you plug in the guitar, do you get a dialogue box asking if you want to use it with GarageBand?

     

    I haven't updated the firmware on my Strat, could the new firmware be causing issues?

  • Edgar Level 3 Level 3 (975 points)

    It seems that most problems/questions regarding 'GarageBand not working with MIDI hardware xyz or USB hardware xyz' is NOT related to GarageBand at all.

     

    The most important thing to understand when using an external device is that GarageBand can only communicate with it if OSX, your system recognizes it properly. Whenever an external device "is not working in GarageBand", you have to check you system FIRST. Check the System Preferences and Audio MIDI Setup utility before troubleshooting GarageBand.

     

    If the USB guitar doesn't show up in the System Preferences as an audio device then you might have a software issue (corrupted, outdated driver) or a hardware issue (faulty cable or USB port). These things are easy to narrow down if you have a second computer, different cable, etc

     

     

    Hope that helps

     

     

    Edgar Rothermich

     

    http://DingDingMusic.com/Manuals/

    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • El Deanio Level 3 Level 3 (735 points)

    Hi Dougbar

     

    Your last response was only a few weeks ago - so I wonder did you get to the bottom of it?

     

    I found that, after a fresh restart, I have to log in to my Administrator account, plug in the guitar and open GarageBand in that order.  My normal account is so full of crap that something somewhere makes GarageBand crash if I try, in Chord Trainer for instance, to raise the master volume control above zero.  It has to be a software conflict hence I am gradually going through my main account and deleting old software**   I am also on the verge of purchasing an app like CleanMyMac to see if this can be more efficient.

     

    ** I'm sure this is the source of my problems (that includes graphics artifacts too) since upgrading from Snow Leopard to Mountain Lion.

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