5 Replies Latest reply: Nov 28, 2012 7:09 AM by Csound1
angiekje Level 1 Level 1 (0 points)

For some reason I am not the administrator on the windows part. What should I do to change that? Because I need to delete some software and I can't.

 

I am having this trouble on a

 

27-inch: 3,2-GHz

  • 3,2-GHz quad-core Intel Core i5
  • Turbo Boost tot 3,6 GHz
  • 8 GB geheugen (2x 4 GB)
  • Harde schijf van 1 TB
  • NVIDIA GeForce GTX 675MX met 1 GB

 

The only reason why I have windows on my imac is because I need it for my job. But now I need to remove itunes (and reinstall) on windows, but I can't. Similar problems with quicktime, I need it for artlantis, that software says there is no quicktime on my computer. So i want to download it, but then it says I already have a newer version and I cannot download it. Then I try to remove quicktime to reinstall, but again it asks for the administrator which should be me, but for some reason I am not recognized as the administrator.

 

I hope somebody knows what I should do?

 

Thanks

 

Angie


iMac (27-inch Mid 2011), iOS 6.0.1
  • 1. Re: Administrator windows same computer (my imac)
    Csound1 Level 8 Level 8 (35,420 points)

    Adding an admin user when you don't already have one is tricky, and is a pure Windows issue. You should post in the Windows support forums.

     

    As you don't actually say which version of Windows you have I am unable to link you to the exact forum you need but start here.

  • 2. Re: Administrator windows same computer (my imac)
    angiekje Level 1 Level 1 (0 points)

    I am actually the admin... so I shouldn't have to add an admin... it's so odd.

     

    I already posted on the windows forum aswell it's windows 7 professional. I think I will remove and reinstall windows this weekend (at the weekend because it's such a difficult thing to do and takes a lot of time)

     

    Thanks anyway!

  • 3. Re: Administrator windows same computer (my imac)
    Csound1 Level 8 Level 8 (35,420 points)

    Good luck

  • 4. Re: Administrator windows same computer (my imac)
    ReMacs Level 2 Level 2 (295 points)

    Note: Before you ever get rid of iTunes you must first deactivate the account in iTunes settings.

    After you have installed iTunes 5-6 times without deactivation, you lose iTunes & access to your data for a year.

     

    This can happen for instance, due to problems in Windows or Mac or both, where reinstallation has to be done after system failure where you never have a chance to deactivate.     

     

    a) In Windows, if your anti virus is not Microsoft Security Essentials, get rid of what you have and install S.E.
    b) In Control panel-> User Accounts->Change UAC Settings - Drag it down to Never Notify

     

    If above does not fix Try Microsoft Soft FixIt here->   http://support.microsoft.com/find-solutions/windows/windows-7/?fi=50195

    1) click Install & Upgrade... - this will open detail menu on right

     

    if 1) does not fix
    2) Click   Fix Security .. Accounts


    Note: this site is for more than Windows 7 you can click windows icon to change OS to W. 8 etc. Save it to Favorites

  • 5. Re: Administrator windows same computer (my imac)
    Csound1 Level 8 Level 8 (35,420 points)

    ReMacs wrote:

     

    Note: Before you ever get rid of iTunes you must first deactivate the account in iTunes settings.

    After you have installed iTunes 5-6 times without deactivation, you lose iTunes & access to your data for a year.

     

    snip

    I have never heard of that, please supply a link to the original inforrmation.