6 Replies Latest reply: Nov 27, 2012 6:36 AM by Meg St._Clair
Ghigo70 Level 1 Level 1 (0 points)

I have noted in the traffic detail that the Iphone generate Internet traffic also when it is switched off. Also after an update I have noted that the phone have sent 2 SMS to an english phone. How can I stop this undesired traffic? Is my portable under control, maybe? Thanks


iPhone 3GS, iOS 6.0.1
  • 1. Re: Internet connection even when Iphone is switched off
    KiltedTim Level 8 Level 8 (37,765 points)

    You're probably seeing the SMS messages used for facetime/iMessage activation. You should not be charged for these if you are using a supported carrier and your account is properly provisioned for an iPhone.

     

    As for data traffic, it will poll for e-mail and other notifications when in standby. This is normal. That's the point of a connected phone.

  • 2. Re: Internet connection even when Iphone is switched off
    Ghigo70 Level 1 Level 1 (0 points)

    Thanks for your reply. Actually I didn't activate facetime or i Message, as far as I know. I'm pretty sure about that.

     

    Regarding the traffic it happens that every time I make a phone call there's a simultaneus connection (few bytes) and then also during the night, when the phone is completed switched off, I've noted unsolicited traffic, also of several megabytes. This happens also during the day.

     

    Actually I've avoided this problem by switching off "3G" or putting the phone in "fly mode" but in both cases I cannot receive phone calls or SMS because my carrier here works only in 3G mode, also for calls.

     

    I'm thinking to format the Iphone again to the original settings without loading the backup, and then I want to see if this problem will stop. Have you or anyone any smarter idea?

     

    Cheers

    Ghigo

  • 3. Re: Internet connection even when Iphone is switched off
    KiltedTim Level 8 Level 8 (37,765 points)

    If a few bytes here and there are a problem, then it sounds like a smartphone is not the right phone for you.

     

    How small is the data plan that you have that this is creating an issue?

     

    No supported carrier allows the use of the iPhone an any plan that does not inclued data, and the smallest plans around start at several hundred MB, while several GB is much more common.

     

    Lots of things can use data. Pinpointing the exact source of a few bytes here and there is pointless and shouldn't be necessary.

     

    Rather than turning off 3G, why don't you turn off cellular data if you don't want the phone using data?

  • 4. Re: Internet connection even when Iphone is switched off
    Ghigo70 Level 1 Level 1 (0 points)

    Ok I talked also of several mb non only few bytes.

     

    Anyway How can I switch off the data traffic? My IOS is 6.0.1 and I have a 3GS Iphone. Also is it possible to pinpointing the exact source? How?

     

    Thanks again

  • 5. Re: Internet connection even when Iphone is switched off
    KiltedTim Level 8 Level 8 (37,765 points)

    Settings>General>Cellular. Turn Cellular Data 'Off'. Note that if you do this, you will not be able to send or receive MMS messages as they use the cellular data connection.

     

    Pinpointing the source can be difficult. There are some apps in the app store that claim to be able to do so, but I can't vouch for how good they are.

  • 6. Re: Internet connection even when Iphone is switched off
    Meg St._Clair Level 8 Level 8 (38,380 points)

    Some carriers, AT&T in the U.S., as an example, do a sort of batch billing. Data that was used throughout the day may show as being billed at midnight. Perhaps your carrier does something similar.