6 Replies Latest reply: Nov 26, 2012 10:45 PM by CamOs
CamOs Level 1 Level 1 (0 points)

I needed to restore my iPhone and the computer where I restored my iPhone has many viruses, trojans and stuff. Since the restores, my iPhone's been acting weird. Sometimes it may get very slow! When I take a pic with the flash on, the shutter closes very slowly and it kinda lags. When the flash is off, there's no problem. Oh and sometimes when I go through apps, it gets slow. Like, safari may open up pretty slowly sometimes. Also, my notifications are sometimes messed up. Like, older notifications which are supposed to be below may be above the new ones. Oh and right now, I'm writing this on my iPhone and what I'm typing is written slowly. The letters appear long after I press them. So I was thinking maybe my iPhone is affected by viruses? Is it possible? It's a non jailbroken 4S.


iPhone 4S, iOS 6.0.1
  • 1. Re: Is it possible for iPhones to get affected by a viruses?
    KiltedTim Level 8 Level 8 (37,810 points)

    No. There are no viruses or other malware that affect a non-jailbroken iPhone.

  • 2. Re: Is it possible for iPhones to get affected by a viruses?
    CamOs Level 1 Level 1 (0 points)

    Then why am I having these problems? Is it only me or are there people out there who have the same problems?

    And which would be correct to say, "your iPhone may get viruses and stuff but they won't work on it so don't worry" or "It's impossible for viruses to get in an iPhone. Even if they did, which would be impossible, they wouldn't work on it" ?

  • 3. Re: Is it possible for iPhones to get affected by a viruses?
    Ralph9430 Level 6 Level 6 (13,285 points)

    First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • 4. Re: Is it possible for iPhones to get affected by a viruses?
    KiltedTim Level 8 Level 8 (37,810 points)

    The issues you describe are often symptomatic of corruption in a backup used to restore the phone.

     

    Standard troubleshooting involves:

     

    Re-boot the phone

    Restore the phone

    Restore the phone as new. (do not restore your backup).

     

    One of these should clear up the issues.

     

    As for viruses. If someone sends you an e-mail containing an infected attachment, obviously, the virus is "in the phone" as the attachment is there. The payload, however can not actually infect the phone. If you were to forward it to a friend running Windows, it could infect them.

  • 5. Re: Is it possible for iPhones to get affected by a viruses?
    CamOs Level 1 Level 1 (0 points)

    I rebooted it and the problems are not gone. The weird thing is that, they said I had those problems cuz I didn't set my iPhone as a new one after the restore. Then I realized my mistake and gave my iPhone to the official techno-service place of all iPhones in the country that I live in (We don't have Apple Stores here) and they said they restored it and set it as a new iPhone. Before that, my iPhone had more problems, not after the restore they made, I have fewer problems. I have those that I mentioned above in my first message. So now I'm like maybe these problems are normal? I'm asking, if you have the same problems.

     

    Thank you. Then my iPhone may contain viruses now, but they won't affect it. The viruses may only be active when I connect my iPhone to a windows computer 

  • 6. Re: Is it possible for iPhones to get affected by a viruses?
    CamOs Level 1 Level 1 (0 points)

    Oh plus, you talked about virus affection through an e-mail. I'm asking if viruses can get in through iTunes while restoring. Cuz there are many viruses on my computer and it's almost dead so I don't want any of the viruses on my iPhone this is really important for me. I want to learn if they can get in to my iPhone and not be active, or they can never ever get in when I connect my iPhone to the computer.