JTChal
Level 1 (1 points)

Q: Explain to Me: Supervision within Apple Configurator

I do not fully understand the "Supervise" aspect of Apple Configurator.

 

Does supervising a device give you Over the Air capabilities you do not have without supervision? Can you then push apps to supervised devices accross the country that you could not otherwise do without supervision?

 

The Apple Configurator Manual reads:

 

"Set Supervision to Off if you want to configure a device once with Apple Configurator. Set Supervision to On if you intend to maintain control of a device on an ongoing basis by reapplying a configuration regularly."

 

What does it mean by "intend to maintain control of a device on an ongoing basis"? I plan on centrally configuring many iPads and shipping accross the country. I want to have the ability to track them and it would be nice if I could have them install apps from afar if need be...

 

But  I also read "when you configure a supervised device, you can't supervise it or sync it with any other computer running Apple Configurator or iTunes."

 

Does this mean that if I supervise a device and send it thousands of miles away to a teacher only to discover it is missing a few apps, the teacher will not be able to download the necesary apps?

iPad 2, iOS 5

Posted on Jun 29, 2012 9:47 AM

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JTChal

Q: Explain to Me: Supervision within Apple Configurator

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  • by Stan53,

    Stan53 Stan53 Nov 26, 2012 1:12 PM in response to gyrhead
    Level 1 (0 points)
    Nov 26, 2012 1:12 PM in response to gyrhead

    Can anyone help ?

     

    We are a primary school trying to distribute Apps from the VPP on to our students IPads which all have an individual Apple ID. All seems to be set up well until we try to distribute free apps or ones purchased under the VPP Programme.

     

    At this stage it wants the students to give bank card details for Hesse apps......

     

    Have we made a mistake ? or are we missing a step ?

     

    Thanks in anticipation

     

    Ken Thompson

  • by Stan53,

    Stan53 Stan53 Nov 26, 2012 1:14 PM in response to Stan53
    Level 1 (0 points)
    Nov 26, 2012 1:14 PM in response to Stan53

    Sorry should have said we are using Meraki

     

    Thanks

     

    Ken Thompson

  • by gyrhead,

    gyrhead gyrhead Nov 26, 2012 2:44 PM in response to Stan53
    Level 3 (785 points)
    Nov 26, 2012 2:44 PM in response to Stan53

    Where the individual apple ids set up with payment set to "none" instead of using a credit card?  Is this happening for all apps or just the ones you mentioned?

  • by Stan53,

    Stan53 Stan53 Nov 26, 2012 3:40 PM in response to gyrhead
    Level 1 (0 points)
    Nov 26, 2012 3:40 PM in response to gyrhead

    Sorry but I guess the IPads were not set to none for a credit card option.

     

    Is there anyway we can correct this now.

     

    They are newly set up IPads so have no apps on yet. This has only happened with the apps we have tried to push out using Meraki. ie free and the apple vpp licences we have downloaded.

     

    Many thanks

     

    Ken Thompson

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