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HT1338: OS X: Updating OS X and Mac App Store apps

Learn about OS X: Updating OS X and Mac App Store apps

HT1338 i cant enable the imessage account on my mac

2085 Views 21 Replies Latest reply: Dec 16, 2012 12:05 PM by Ralph Johns (UK) RSS
  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    Nov 25, 2012 11:37 AM (in response to rosyrose)

    HI,

     

    With the Finder as the Front app use the Go Menu > Go to Folder.

    Type ~/Library/Preferences into the Dialogue box that appears.

     

    When you are in the Preferences find com.apple.imservices.iMessages.plist and com.apple.imessages.bag.plist

    Highlight them and drag them to the Trash.

     

    Restart Messages.

    You may find that you have to re-enter your Apple ID in the iMessages account  (the first .plist holds this info)

     

     

    Sigcopy2.png
    7:37 PM      Sunday; November 25, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    Nov 27, 2012 1:14 PM (in response to rosyrose)

    Hi

     

    I would also try a PRAM reset.

    Shut down the computer.

    Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.


    Keyboard PRAM-2.png

     

     

    Sigcopy2.png
    9:14 PM      Tuesday; November 27, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    Dec 15, 2012 2:47 PM (in response to rosyrose)

    Hi,

     

    New info.

     

    Is your Serail Number Missing ?

    Open the Apple iCOn menu and select ABout this Mac

    Click the line that shows the OS version twice.

    (it shows the Build number and then the Serial Number)

     

    If the Serial Number is missing it needs to be replaced.

    It seems it is now used as part of the Security/Verification Process that places a Certificate for iMessages in the Keychain.

     

    It also seem an Apple Store or Apple Authorised Service Provider can restore the Serial Number (it gets "flashed" to an eprom chip)

     

     

    3Sigcopy2.png
    10:46 PM      Saturday; December 15, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)
    Currently Being Moderated
    Dec 16, 2012 12:05 PM (in response to rosyrose)

    Humm,

     

    I thought I had scanned the thread before I reposted about the Serial Number.  Sorry about that.

     

    Make the Finder the app that shows in the Menu Bar.

    Use the Go Menu > Go to Folder and type ~/Library/Preferences in the dialogue box that appears.

    Find the com.apple.imservice.Message.plist and drag it to the Trash

    Repeat for com.apple.imessages.bag.plist

     

    Restart Messages

     

     

    3Sigcopy2.png
    8:04 PM      Sunday; December 16, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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