3 Replies Latest reply: Nov 28, 2012 7:13 PM by sookite
sookite Level 1 Level 1 (15 points)

I am trying to publish my book and when asked for my Apple ID I enter it and have been told numerous times now that either my ID or password is incorrect. it is not. i have successfully signed on to iCloud using it during this process.

 

Can someone explain what is incorrect here.

 

i do not want to change either my ID or password.

 

thanks for any assistance.

  • 1. Re: Apple ID
    El Guero Level 1 Level 1 (0 points)

    Do you have @me.com and @mac.com emails? I had the the problem you describe with these. Most other Apple services allow you to use both domains interchangeably for your userid, but when I tried to publish my ibook, it would only recognize one of them as valid.

  • 2. Re: Apple ID
    sookite Level 1 Level 1 (15 points)

    Thanks you for replying.

     

    I have tried both @me.com and @mac.com and neither worked unfortunately.

  • 3. Re: Apple ID
    sookite Level 1 Level 1 (15 points)

    is there anyone out there who can assist with this question?

     

    I have tried, @mac,@me,@icloud sign in with no success.

    Checked my Apple ID profile, signed in to iCloud with both 2Mac and @me.cold reoot, warm reboot.

     

     

    I have contacted Apple but no response .

     

    Still can't get to 2nd base with publishing. Not much use if there is a bug.

     

    any suggestions, please and thanks.