HT204266: Use the App Store on your iOS devices, Apple TV, or computer

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madmax66
Level 1 (0 points)

Q: App store icon dissappeared from screen on ipad2, also cannot download or manage my apps in itunes when connected to my desktop

App store icon dissappeared from screen on ipad2, also cannot download or manage my apps in itunes when connected to my desktop. Need help!!

iPad 2, iOS 6.0.1

Posted on Nov 27, 2012 3:26 PM

by Demo,Solvedanswer
Demo Demo
Level 10 (95,665 points)
iPad
A:

For the App Store icon check Settings>General>Restrictions. You may have restricted the installing of apps and the icon will disappear.

 

If that's not it, swipe from screen to screen as you may have moved the icon.

 

 

You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.

Settings>General>Reset>Reset Home Screen Layout.

 

More information is needed about the apps not syncing or downloading. Are you signed into the same ID on the iPad as your are using in iTunes on your computer and are you talking about iTunes on the computer being the problem?

Posted on Nov 27, 2012 3:41 PM

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madmax66

Q: App store icon dissappeared from screen on ipad2, also cannot download or manage my apps in itunes when connected to my desktop

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  • Helpful answers

  • by Demo,Solvedanswer

    Demo Demo Nov 27, 2012 3:41 PM in response to madmax66
    Level 10 (95,665 points)
    iPad
    Nov 27, 2012 3:41 PM in response to madmax66

    For the App Store icon check Settings>General>Restrictions. You may have restricted the installing of apps and the icon will disappear.

     

    If that's not it, swipe from screen to screen as you may have moved the icon.

     

     

    You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.

    Settings>General>Reset>Reset Home Screen Layout.

     

    More information is needed about the apps not syncing or downloading. Are you signed into the same ID on the iPad as your are using in iTunes on your computer and are you talking about iTunes on the computer being the problem?

  • by pbwight,

    pbwight pbwight Jan 14, 2015 12:07 AM in response to Demo
    Level 1 (0 points)
    Jan 14, 2015 12:07 AM in response to Demo

    Good grief!  Thank you.  Took me all evening just to ask the right question of the right person!  You fixed my first problem.  Now to see if I can download quickbooks online to my ipad.  Already on my iphone and PC.....