13 Replies Latest reply: Dec 4, 2012 9:04 AM by Sam Beaver
Sam Beaver Level 1 Level 1 (120 points)

Keep getting kernal panics. Shutdowns. After trying to upgrade to snow leopard. Same thing happened a few years ago. Just gave up trying to amek it work. Disk utility runs clean, then it says use start up from disk for errors. Wont let dvd be used as start up from the snow leopar if snow leopard drive starts at all.


Mac Pro, Mac OS X (10.5.8), e08 2X4C 32 GB Ram
  • 1. Re: Kernal panics
    WZZZ Level 6 Level 6 (12,225 points)

    Which DVD are you usng to upgrade? Sounds like it may be the wrong one. Is it this one or a grey machine specific disc from another Mac?

     

    dvd-snow.jpg

  • 2. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    yep. retail disk. think i need to start over and reformat the drive. disk utility came up with error that said something along the lines of " you need to format this drive again".

  • 3. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    funny, killed something on my leopard drive, so booted into a backup, since CS6 is snow leopard only for macs, i thought i'd give it another shot. sure enough same problems with the kernal crashes.

    funny that it is only a problem with snow leopard. tried several drives, but they all crash. i had snow leopard working for long enough to install lion onto one drive, and then into mountain lion for another drive, and both work fine, but the lack of arrows and other OS inforced changes make them not usable for me.

    put SL onto a clean hard drive, waited, and it crashed with no programs. tried a clean install and migration, crashed. tried safe boot mode and restart, crash. tried deleting cache, crash. and of course, the obvious reset PRam, onyx, utilities, ect. there is no one circumstance which can cause the crash, whether anything is running or lots of things running, it will still crash. more often, when more are running, it will crash sooner.

    I asked my old IT guy to make sure the ram was supported by snow leopard. it is quality RAM at 32 GB, purchased after the first onset of crashes, so that would mean the factory RAM would've crashed as well, i think, was over three years ago now.

    may just have to go back to the leopard OS drive and install cs6 on a windows partition. but if i'm going to payout that much for adobe windows, then after twenty something years of being apple only, may have to just go to the darkside for my next computer.

    I've researched this much, but have found no solution.

  • 4. Re: Kernal panics
    John Galt Level 8 Level 8 (36,395 points)

    Next time you get a kernel panic post the crash report here Sam.

  • 5. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    Thanks for taking a look at it.

     

    didn't take long. ran all last night in safe mode, i didn't get a kernal panic, but system also got unresponsive.

     

    Interval Since Last Panic Report:  1423 sec

    Panics Since Last Report:          3

    Anonymous UUID:                    AE46AD44-E5BB-4FF3-A179-F7A7CE5BCAE2

     

    Tue Nov 27 09:40:27 2012

    panic(cpu 0 caller 0x226ec0): "thread_invoke: preemption_level -1, possible cause: unlocking an unlocked mutex or spinlock"@/SourceCache/xnu/xnu-1504.15.3/osfmk/kern/sched_prim.c:1471

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

    0x995a3c08 : 0x21b837 (0x5dd7fc 0x995a3c3c 0x223ce1 0x0)

    0x995a3c58 : 0x226ec0 (0x593ab8 0xffffffff 0x593a50 0x2264b6)

    0x995a3cd8 : 0x2275c6 (0x3fad07c4 0x0 0x0 0x86)

    0x995a3d48 : 0x227654 (0x49115a 0x0 0x0 0x23395d)

    0x995a3d68 : 0x490f62 (0x49115a 0x2c234f10 0x995a3d88 0x2a45c9)

    0x995a3dd8 : 0x49e0f5 (0x0 0x0 0x49e389 0x0)

    0x995a3ed8 : 0x49e952 (0x0 0x1 0x2e4e1ff0 0x0)

    0x995a3f78 : 0x4f82fb (0x2dad17e0 0x2dca4b88 0x2e4e1fc4 0x1)

    0x995a3fc8 : 0x2a251d (0x2dca4b84 0x0 0x10 0x2dca4b84)

     

    BSD process name corresponding to current thread: smbclient

     

    Mac OS version:

    10K549

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: MacPro3,1 (Mac-F42C88C8)

     

    System uptime in nanoseconds: 2211255130922

    unloaded kexts:

    com.apple.driver.AppleFileSystemDriver    2.0 (addr 0xa39db000, size 0x12288) - last unloaded 168137456176

    loaded kexts:

    com.cisco.nke.ipsec    2.0.1

    com.vmware.kext.vmnet    3.0.0

    com.vmware.kext.vmioplug    3.0.0

    com.vmware.kext.vmci    3.0.0

    com.vmware.kext.vmx86    3.0.0

    com.parallels.kext.prl_vnic    7.0 15104.778994

    com.parallels.kext.prl_netbridge    7.0 15104.778994

    com.parallels.kext.prl_hid_hook    7.0 15104.778994

    com.parallels.kext.prl_hypervisor    7.0 15104.778994

    org.virtualbox.kext.VBoxNetAdp    4.1.22

    com.parallels.kext.prl_usb_connect    7.0 15104.778994

    org.virtualbox.kext.VBoxNetFlt    4.1.22

    org.virtualbox.kext.VBoxUSB    4.1.22

    org.virtualbox.kext.VBoxDrv    4.1.22

    com.vara.driver.VaraAudio    1.0.1

    com.iospirit.driver.rbiokithelper    1.5.2

    com.jft.driver.PdaNetDrv    1.0.0d1

    com.AmbrosiaSW.AudioSupport    2.0.1

    at.obdev.nke.LittleSnitch    2.2.05

    com.apple.filesystems.cd9660    1.4.1 - last loaded 102914032427

    com.apple.filesystems.smbfs    1.6.7

    com.apple.filesystems.autofs    2.1.0

    com.apple.driver.AppleBluetoothMultitouch    54.3

    com.apple.driver.AppleHWSensor    1.9.3d0

    com.apple.driver.AudioAUUC    1.57

    com.apple.driver.AppleUpstreamUserClient    3.5.7

    com.apple.driver.AppleMCCSControl    1.0.20

    com.apple.driver.AppleIntelPenrynProfile    17

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.kext.ATIFramebuffer    6.3.6

    com.apple.driver.AudioIPCDriver    1.1.6

    com.apple.driver.AppleHDA    2.0.5f14

    com.apple.driver.AppleUSBDisplays    289

    com.apple.ATIRadeonX2000    6.3.6

    com.apple.driver.AppleMCEDriver    1.1.9

    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1

    com.apple.driver.AppleLPC    1.5.1

    com.apple.iokit.SCSITaskUserClient    2.6.8

    com.apple.BootCache    31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.iokit.IOAHCIBlockStorage    1.6.4

    com.apple.driver.AppleIntel8254XEthernet    2.1.3b1

    com.apple.driver.AppleFWOHCI    4.7.3

    com.apple.driver.AppleUSBHub    4.2.4

    com.apple.driver.AppleAHCIPort    2.1.7

    com.apple.driver.AppleIntelPIIXATA    2.5.1

    com.apple.driver.AppleUSBEHCI    4.2.4

    com.apple.driver.AppleEFINVRAM    1.4.0

    com.apple.driver.AppleUSBUHCI    4.2.0

    com.apple.driver.AppleACPIButtons    1.3.6

    com.apple.driver.AppleRTC    1.3.1

    com.apple.driver.AppleHPET    1.5

    com.apple.driver.AppleSMBIOS    1.7

    com.apple.driver.AppleACPIEC    1.3.6

    com.apple.driver.AppleAPIC    1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0

    com.apple.security.sandbox    1

    com.apple.security.quarantine    0

    com.apple.nke.applicationfirewall    2.1.14

    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0

    com.apple.driver.IOBluetoothHIDDriver    2.4.5f3

    com.apple.driver.AppleMultitouchDriver    207.11

    com.apple.driver.AppleProfileReadCounterAction    17

    com.apple.driver.AppleProfileTimestampAction    10

    com.apple.driver.AppleProfileThreadInfoAction    14

    com.apple.driver.AppleProfileRegisterStateAction    10

    com.apple.driver.AppleProfileKEventAction    10

    com.apple.driver.AppleProfileCallstackAction    20

    com.apple.iokit.IOSurface    74.2

    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3

    com.apple.iokit.IOSerialFamily    10.0.3

    com.apple.driver.DspFuncLib    2.0.5f14

    com.apple.iokit.IONDRVSupport    2.2.1

    com.apple.iokit.IOFireWireIP    2.0.3

    com.apple.iokit.AppleProfileFamily    41

    com.apple.driver.AppleHDAController    2.0.5f14

    com.apple.iokit.IOHDAFamily    2.0.5f14

    com.apple.iokit.IOAudioFamily    1.8.3fc2

    com.apple.kext.OSvKernDSPLib    1.3

    com.apple.driver.AppleSMC    3.1.0d5

    com.apple.driver.IOPlatformPluginFamily    4.7.0a1

    com.apple.kext.ATI2600Controller    6.3.6

    com.apple.kext.ATISupport    6.3.6

    com.apple.iokit.IOGraphicsFamily    2.2.1

    com.apple.driver.CSRUSBBluetoothHCIController    2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3

    com.apple.iokit.IOBluetoothFamily    2.4.5f3

    com.apple.driver.AppleUSBHIDMouse    162

    com.apple.driver.AppleHIDMouse    162

    com.apple.driver.AppleUSBHIDKeyboard    141.5

    com.apple.iokit.IOUSBHIDDriver    4.2.0

    com.apple.driver.AppleHIDKeyboard    141.5

    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8

    com.apple.iokit.IOUSBMassStorageClass    2.6.7

    com.apple.driver.AppleUSBMergeNub    4.2.4

    com.apple.driver.AppleUSBComposite    3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8

    com.apple.iokit.IOBDStorageFamily    1.6

    com.apple.iokit.IODVDStorageFamily    1.6

    com.apple.iokit.IOCDStorageFamily    1.6.1

    com.apple.iokit.IOATAPIProtocolTransport    2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8

    com.apple.driver.XsanFilter    402.1

    com.apple.iokit.IONetworkingFamily    1.10

    com.apple.iokit.IOFireWireFamily    4.2.6

    com.apple.iokit.IOUSBUserClient    4.2.4

    com.apple.iokit.IOAHCIFamily    2.0.6

    com.apple.iokit.IOATAFamily    2.5.1

    com.apple.iokit.IOUSBFamily    4.2.4

    com.apple.driver.AppleEFIRuntime    1.4.0

    com.apple.iokit.IOHIDFamily    1.6.6

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.TMSafetyNet    6

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.driver.DiskImages    289.1

    com.apple.iokit.IOStorageFamily    1.6.3

    com.apple.driver.AppleACPIPlatform    1.3.6

    com.apple.iokit.IOPCIFamily    2.6.5

    com.apple.iokit.IOACPIFamily    1.3.0

    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 32 GB, SMC 1.25f4

    Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB

    Memory Module: global_name

    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

    Network Service: Ethernet 1, Ethernet, en0

    Network Service: Ethernet Adaptor (en4), Ethernet, en4

    Network Service: Parallels Shared Networking Adapter #0, Ethernet, vnic0

    PCI Card: ATI Radeon HD 2600, sppci_displaycontroller, Slot-1

    Serial ATA Device: ST31500341AS, 1.36 TB

    Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB

    Serial ATA Device: Hitachi HDS723030ALA640, 2.73 TB

    Serial ATA Device: ST31500341AS, 1.36 TB

    Parallel ATA Device: PIONEER DVD-RW  DVR-112D

    Parallel ATA Device: Optiarc DVD RW AD-7221A, 3.62 GB

    USB Device: Hub, 0x05ac  (Apple Inc.), 0x912f, 0xfd400000 / 2

    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd430000 / 5

    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0xfd433000 / 7

    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd432000 / 6

    USB Device: Photosmart D110 series, 0x03f0  (Hewlett Packard), 0x8d11, 0xfd410000 / 4

    USB Device: Apple Cinema HD Display, 0x05ac  (Apple Inc.), 0x9221, 0xfd420000 / 3

    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000 / 2

    FireWire Device: built-in_hub, Up to 800 Mb/sec

    FireWire Device: unknown_device, Unknown

  • 6. Re: Kernal panics
    baltwo Level 9 Level 9 (60,115 points)

    If no KPs in safe mode, then most likely one of these is causing the KPs when switching back to normal mode. You'll need to disable or delete them, reinstall one at a time, until you find the culprit:

     

    com.cisco.nke.ipsec    2.0.1

    com.vmware.kext.vmnet    3.0.0

    com.vmware.kext.vmioplug    3.0.0

    com.vmware.kext.vmci    3.0.0

    com.vmware.kext.vmx86    3.0.0

    com.parallels.kext.prl_vnic    7.0 15104.778994

    com.parallels.kext.prl_netbridge    7.0 15104.778994

    com.parallels.kext.prl_hid_hook    7.0 15104.778994

    com.parallels.kext.prl_hypervisor    7.0 15104.778994

    org.virtualbox.kext.VBoxNetAdp    4.1.22

    com.parallels.kext.prl_usb_connect    7.0 15104.778994

    org.virtualbox.kext.VBoxNetFlt    4.1.22

    org.virtualbox.kext.VBoxUSB    4.1.22

    org.virtualbox.kext.VBoxDrv    4.1.22

    com.vara.driver.VaraAudio    1.0.1

    com.iospirit.driver.rbiokithelper    1.5.2

    com.jft.driver.PdaNetDrv    1.0.0d1

    com.AmbrosiaSW.AudioSupport    2.0.1

    at.obdev.nke.LittleSnitch    2.2.05

     

    See

     

    What is a kernel panic,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • 7. Re: Kernal panics
    WZZZ Level 6 Level 6 (12,225 points)

    Since you have so many, it will be very time consuming to uninstall then reinstall entire programs. Instead, you can try disabling the individual culprit kexts.

     

    Note: disabling a kext this way may not always work as it may refuse to cooperate, but this is usually effective. The worst that will happen is you'll get a message saying it won't work.

     

    You can temporarily uninstall any .kext, which may be causing the problem, by doing the following: Open Terminal in Applications>Utilties and copy/paste

     

    sudo kextunload

     

    Important, leave a space after kextunload

     

    Next, navigate to the /System/Library/ and select Extensions. Inside that folder, find the related .kext in question, which you should drag into the Terminal window. (After dragging it in, the file will stay where it belongs in its original location.) This will automatically fill the Terminal window with the name and path to the file.

     

    This is an example only of what the full command will then look like; it will not necessarily be found on your computer.

     

    sudo kextunload /System/Library/Extensions/PaceSupportFamily.kext/

     

    Hit return. If you have never used the sudo prefix before, you will get a warning, which you can disregard. Then enter your admin password, which you won't see on the screen as you type it in and hit return. Wait for the $ sign prompt to reappear, which will indicate the extension has been unloaded. Then just close the window.

     

    This will have the effect of disabling the program. If it fails to be the source of the problem, to reload/enable it, substitute kextload for kextunload, using the above procedure.

     

    Other than that, have a look at this article, already linked above by Baltwo, on resolving kernel panics. Faulty RAM is a frequent cause.

    http://www.thexlab.com/faqs/kernelpanics.html

  • 8. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    Awesome Help Guys!!!

    I'm going to boot into a blank Snow Leopard harddrive and see how long it takes to get the kernal panic, then match it up with the errors, and check for a match.

    If it were related to RAM, wouldn't I get KP's on 10.5, 10.7, or 10.8?

  • 9. Re: Kernal panics
    baltwo Level 9 Level 9 (60,115 points)

    IMO, it appears that they're software related and not RAM related.

  • 10. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    parallels = culprit.

  • 11. Re: Kernal panics
    John Galt Level 8 Level 8 (36,395 points)

    Sam Beaver wrote:

     

    parallels = culprit.

     

    That is possible, but it is also possible for any one of your other system modifications to conflict with the ones installed by Parallels.

     

    Audio drivers such as Soundflower appear often, and you have another one that appears to be a system audio modification with which I am not familiar (VaraAudio).

     

    The probability of a conflict increases with the number of system modifications, so do not be too quick to implicate one as the sole case of your kernel panics.

  • 12. Re: Kernal panics
    baltwo Level 9 Level 9 (60,115 points)

    Sam Beaver wrote:

    parallels = culprit.

    Thanks for the feedback. Since I don't do windoze, I'll leave that item for those who do.

  • 13. Re: Kernal panics
    Sam Beaver Level 1 Level 1 (120 points)

    I would agree with that. came to the conclusion that it was parallels after i tried an upgrade on my old macbook. parallels seemed to be the only comparitive connection once older things like hp, little snitch, spirit, virtualbox, ect. were removed or not installed, it got kernal panics of the same variety. once that computer upped into lion seemed to work ok. It is terrible to try to use a small screen computer without scrollbars and arrows, so am getting rid of that computer. I think i'm ok with sticking with 10.5 on the macpro. adobe supports all sorts of virtual windows operating systems, so won't be missing out on anything.