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iOS 6 update = Speaker not working properly

176123 Views 282 Replies Latest reply: Nov 25, 2013 5:11 AM by Alex M3rcer RSS Branched to a new discussion.
  • Douglas Orr1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 27, 2012 3:14 PM (in response to SnipesHeat)

    Symptoms and background:

    On my iPhone 5 (running iOS 6, and then 6.0.1), when using the iPhone speakers it would not play music, system sounds like the preloaded text tones, keyboard sounds, and similar. The speakers would play my custom ringtones, calls on speakerphone worked, and regular ringtones worked. When I looked at the Airplay menu, the option for iPhone was never there. However, the option for headphones was, even though nothing was plugged into the headphones jack.

     

    Solution for me:

    The fix that worked for me was the following:

    I went into Settings>Sounds and then under Ringer and Alerts, I turned off the Change With Buttons setting. I also turned the Ringer and Alert volume slider all the way down and then back up again. Then, the things that hadn't been working through the speakers began working. Next, I went back into the settings and turned the Change with Buttons setting back on and everything continued to work.

     

    I'm not sure if I needed to do both things to make this work. My guess is that turning the Ringer and Alerts volume slider down and up in the Sounds pane was probably unnecessary, but in case it was needed I included it in this post.

     

    Hope this helps someone.

  • Abhi3107 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2012 4:03 PM (in response to Abhi3107)

    So finally i decided to shut down my phone and hard boot it giving it 15-20 mins of complete rest. turns out the vibrate alert as well as the phone ear piece are working fine now. Very frankly apple should have at least responded here instead of sticking to their policy of "ignore it till Apple finds a fix and is able to glorify it". Wasted my time doing something that i am so used to doing with my windows PCs. seems like Apple is headed in the same direction.

  • Abhi3107 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2012 5:00 PM (in response to Abhi3107)

    And i spoke too soon. The vibrate alert worked for some time and is dead again. I give up.

  • sidhusir Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2012 6:39 PM (in response to sidhusir)

    It has been over 2 weeks since I updated my iPhone 4 to iOS 6.0.1. My iPhone speaker has been working fine ever since the update. I know I had tried several things in between like shutting off all background apps, turning my phone off & on, plus changing some settings related to sound/volume & nothing worked until I did the update.

     

    *So that should be your first step is to update to iOS 6.0.1.

     

    The update did not fix my headphone or volume with external speakers (ie docking or auxiliary cable for car stereo) issue! I managed to resolve the issue after many attempts of searching the settings for something that seemed like it could be causing the issue & I found the Volume Limit had been set/modified by either the iOS 6 &/or 6.0.1 update or more likely from connecting my phone to my computer to charge it (this is when my issues first began). It has now been over a week & my headphones volume is still working. This is the second step to take;

     

    *Go into your Settings<Music<Volume Limit setting & adjust it back up to full & you may want to for good measures turn the control off. When I went into mine I found it was set below 50%! 

     

    I hope this helps some of you!

     

    Ever since the loss of Steve Jobs this company is really slipping! This crappy untested iOS would never have been released with Jobs at the helm! I am a software developer & this iOS has so many bugs in it!! My battery draining excessively fast issue has been resolved.

  • sidhusir Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2012 6:43 PM (in response to sidhusir)

    I meant to say battery draining issue has NOT been resolved. Also the characters have been changed so here is the second step again;

     

    * Go into your Settings - Music - Volume Limit

  • none11 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2012 5:34 AM (in response to none11)

    Still having the issue on my 4, decided to just upgrade to the 5 since I needed to know when people call me for my job.   I am still holding out that maybe 6.1 will address this issue since this isnt just a few people are having the issue. 

  • sepcm91 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 29, 2012 12:40 PM (in response to SnipesHeat)

    I have been surfing the Internet for 6 weeks to find a solution to the sound problem. All searc results seem to come back here. The disappearing sound is affecting my iPod touch, my husband's iPhone 4 and my iPhone 4S. The sound disappears unexpectedly. This has become a huge problem with our alarm clocks. I am seeing links to possibly AirPlay, Bluetooth and docking. I wanted to send a bug report to Apple but apparently normal consumers can't do this?

     

    I won't repeat the "me too". Just want this extremely irritating anomaly fixed. Fortunately we have an older iPod that can't be upgraded to IOS 6 and it is behaving as usual.

     

    If anybody has a solution to the "disappearing sound when docked" I would be grateful to know.

  • lovemstamara Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 2, 2012 9:58 AM (in response to SnipesHeat)

    i am experiencing the same issue as well, i rely on my phone as an alarm and it has no sound now, smh so now i basically go to bed extra early to make sure i get up on time for work.. i restored to factory settings my iphone 4S and plugged to a dock and nothing has worked, i have no apple care So I am wondering if i go to the genius bar will they help me.

  • Arlechinno Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 2, 2012 11:14 AM (in response to SnipesHeat)

    Hi i think i got he solution for this one i you hage read all the forums blogs or anything that has come up about this every one is just tellin that you should clean the dock sith a brush or thinghs like that for me , i have this problem since i update my itouch for the 6.0.1 and still saiting for the jailbreak, you should remember when this problem came to you because is important to know the cause because i think although the problem is the same no bar volume after unpluging the earpods the solution is no te same well lets  go to the problem in my case it came up after in finish with charging it some people are right about the connection and the relation between the dock the software and all that the solution just plug again the usb cable to the device and unpluged it this will solve it has work for me i have an itouch and for a friend that have an iphone5 the solution again plug and unplug the device o the usb cable obviously conected to the electricity and it will work at least work for me and remember not all the reasons of the problem are the same if i have it again a dn doesnt work il try something else

  • tonefox Level 5 Level 5 (7,760 points)
    Currently Being Moderated
    Dec 2, 2012 11:45 AM (in response to Arlechinno)

    Not one person in ten will read this. An attempt at sentences, capital letters, and any punctuation at all will help to get your posts read.

  • castrofilho Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 2, 2012 8:56 PM (in response to SnipesHeat)

    Try do this: turn off your Bluetooth and removed paring with your car, I hope this help you!

  • c0lbyj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 3, 2012 3:57 PM (in response to castrofilho)

    Located an old docking port from my 3gs, plugged it in started playing music and it worked.

     

    http://cloud2.lbox.me/images/384x384/201102/dock-station-bluetooth-charging-port -for-iphone-4_aidkez1298445096702.jpg

  • DoesAppleSuck Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 3, 2012 8:53 PM (in response to SnipesHeat)

    I'm having the exact same issue. Never had a problem until I upgraded. I was listening to an audio book as I was upgrading. Every once in a while they come back but not for long. I've tried restarting many times.  Apple please fix this bug.

  • sidhusir Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2012 1:01 AM (in response to DoesAppleSuck)

    Solution:

    I have an iPhone 4 & my speaker & volume issues have been resolved. These were the key steps;

     

    *Update to iOS 6.0.1 - This should resolve the iPhone speaker not working issue.  After the update my speaker began to work but my headphones & external speaker volume was barely audible.

     

    *Go into your Settings > Music > Volume Limit setting > adjust it back up to full. When I went into mine I found it was set below 50%!  I hope this helps some of you! 

     

    Thirdly - Do not upgrade your hardware as this is a  software related issue.  Save your money!

     

    Let me know if it works.

  • SaitoGrg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 7, 2012 10:41 PM (in response to SnipesHeat)

    Now, my 4s left speaker doesn't seem to work either. Though i cannot recall, if we had sterio musics. My iphone is 1 month old and i dun think we go around testing every parts untill we bump into it.
    In some other forum, i read that, left speaker is actually a mic. Could anyone confirm that? If its false, a solution to the problem would be appreciated.

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