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Couldn't get personal hotspot to work

470 Views 3 Replies Latest reply: Nov 27, 2012 6:50 PM by Doug Lerner2 RSS
Doug Lerner2 Level 4 Level 4 (1,030 points)
Currently Being Moderated
Nov 27, 2012 7:36 AM

I tried the personal hotspot tonight for the first time (it is supported on my carrier - AU in Japan) but I couldn't get it to work.

 

The restaurant I was in had wifi that my iPhone automatically connected to. I think that was one issue. For the personal hotspot to work, doe the iPhone need to be connected to the Internet over LTE or 3G?

 

My personal computer could not connect to that same restaurant wifi because it was a member's only wifi for AU cell phone users.

 

If I turned off wifi to force my iPhone to be connected via LTE but then I got a message saying wifi needed to be turned on to use the personal hotspot feature.

 

So I turned wifi on again, but my iPhone's wifi did not appear in the personal computer's list of networks to connect to.

 

Anyway... how would one get this to work? I think I wanted my iPhone connected via LTE, wifi on but NOT connecting to that AU wifi. Is that right? I didn't see how to get the iPhone to NOT connect to the wifi if wifi was on.

 

Thanks,

 

doug

iMac, OS X Mountain Lion, iMac (21.5-inch Late 2009, 12 GB)
  • varjak paw Level 10 Level 10 (167,145 points)
    Currently Being Moderated
    Nov 27, 2012 7:44 AM (in response to Doug Lerner2)

    The whole point of Personal Hotspot is to allow other devices to share your iPhone's cell connection to the Internet, so yes, it does have to be connected to the cell network to function. Your carrier also has to offer Personal Hotspot as a service for which you have to sign up, often at an extra cost. If you haven't done so already, contact your carrier and inquire about such service.

     

    This article may be of help:

     

    http://support.apple.com/kb/HT4517

     

    Regards.

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