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address book issues

357 Views 12 Replies Latest reply: Dec 1, 2012 10:29 PM by Dale Weisshaar RSS
cactus flower Calculating status...
Currently Being Moderated
Nov 23, 2012 12:15 PM

I have a MacBook with Lion and cannot edit, search, or add to my Address Book within my Address Book.  Found, on the Forum, a suggestion about Disk Permissions - repair, verify, and fix - so I tried that proceedure yesterday and it didn't work then and it is still not working today - help!

MacBook (13-inch Early 2008), Mac OS X (10.7.4)
  • Dale Weisshaar Level 6 Level 6 (15,855 points)
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    Nov 23, 2012 6:38 PM (in response to cactus flower)

    Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk for OS 10.6.8 and under. If you are running 10.7 or 10.8 run Disk Repair from Disk Utility on your Recovery System. It shows you how in the link.

    You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.

     

    If that doesn't do it, place a new post in the  10.7 Address Book forum.

    DALE

    Mac OS X (10.7.5), MacPro '07 MacBookPro Late '08G4
  • Dale Weisshaar Level 6 Level 6 (15,855 points)
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    Nov 25, 2012 10:18 AM (in response to cactus flower)

    No...you navigate around the disk maintenance stuff in my link. I'll put it together for you here.

    Start from your recovery system. OS X Lion or OS X Mountain Lion includes a built in set of utilities in the Recovery System. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery System is finished starting up, you should see a desktop with a OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again.

     

    When your computer finishes starting up, choose Disk Utility from the Utilities window.

     

    Click the First Aid tab. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions. Select your OS X volume. Click Repair. Disk Utility checks and repairs the disk.

     

    DALE

    Mac OS X (10.7.5), MacPro '07 MacBookPro Late '08G4
  • Dale Weisshaar Level 6 Level 6 (15,855 points)
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    Nov 27, 2012 8:29 PM (in response to cactus flower)

    Do you have a backup?

  • Dale Weisshaar Level 6 Level 6 (15,855 points)
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    Nov 29, 2012 10:16 PM (in response to cactus flower)

    cactus flower wrote:

     

    All went well, Dale, until Disk Utility opened and there was no First Aid Tab to click on. 

    What I did find (on the left) was the following . . .

    250.06 GB Hitachi HTS. . . Media       

    when I clicked on this, the First Aid tab appeared and repair was possible

         MacIntosh HD                                

         when I clicked on this, the First Aid tab appeared and repair was possible


    So you repaired these two drives? Is Address Book on one of them?

     

    Super Drive                                        

    when I clicked on this, no First Aid tab appeared


    Yes, that is your Disk Drive and it cannot be repaired that way

     

    cactus flower wrote:

     

    Below the line appeared . . .

    Disk                                                    

    when I clicked on this, the First Aid tab appeared but Repair was grayed out


    That isn't another hard drive right? How many do you have? Do you have a CD or DVD in the Super drive?

     

         Mac OS X Base System                

         when I clicked on this, the First Aid tab appeared but Repair was grayed out

     


    hmmm, is that another drive?

  • Dale Weisshaar Level 6 Level 6 (15,855 points)
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    Nov 29, 2012 10:19 PM (in response to cactus flower)

    cactus flower wrote:

     

    Yes, all my files are also on my external hard drive. 

    CF

    Great! Is it a Time Machine backup or a clone of your whole system? Is it a backup before you had your issues?

     

      Should I also do a backup on the computer of my Address Book, etc?  How do I do that - did it once but the info has run out my ear!

     

    Well, you hopefully already have it on your external so no need.

  • Dale Weisshaar Level 6 Level 6 (15,855 points)
    Currently Being Moderated
    Nov 30, 2012 10:13 AM (in response to cactus flower)

    For now,

    try running a repair on the MacIntoch HD. It most likely has your Address Book on it.

     

    I'll touch on the rest this evening.

  • Dale Weisshaar Level 6 Level 6 (15,855 points)
    Currently Being Moderated
    Dec 1, 2012 10:29 PM (in response to cactus flower)

    Well, I'm at the limit of my knowledge on Address book. Try putting a link to this stuff you have tried and place a new post in the 10.7 Mail and Address book forum. Good Luck!!

    DALE

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