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Why does itunes ask me for my password and username over and over again?

285 Views 2 Replies Latest reply: Nov 27, 2012 10:50 PM by Malignance RSS
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Nov 27, 2012 5:42 PM

Everytime I open itunes, the program asks me for my apple id and password. I put it in, and then it asks me again. I put it in, it asks me again. If I press cancel it doesn't bother me, but still I don't understand why it keeps doing this.

MacBook Pro, OS X Mountain Lion (10.8.2)
  • Cunnla Level 1 Level 1 (70 points)

    Hi,

    I cannot tell you why it is happening but I believe it has something to do with your iTunes purchases and an overzealous checking system. The solution seems to be to quit iTunes, go to Preferences in your Home Library and move the com.apple.iTunes.plist to your desktop. Restart iTunes and if it works, trash the desktop plist.

    Regards

    Macbook Air 13" 1.86 gHz OS X 10.7.5

     

    Message was edited by: Cunnla

  • Malignance Level 4 Level 4 (3,375 points)

    One is to authorize automatic downloads and one is to check for downloads. The reason it happens every time you launch iTunes is because you give iTunes permission to preform these tasks until you end to session (close iTunes). So each time iTunes need permission again. Read the header on the dialogue box next time it happens to confirm this.

     

    Hope that helps clear things up

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