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HT5455: Avoiding image persistence on Apple displays

Learn about Avoiding image persistence on Apple displays

HT5455 image persistence problem on Macbook Pro Retina 15"

636 Views 0 Replies Latest reply: Nov 27, 2012 10:48 PM by Xellossa RSS
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Nov 27, 2012 10:48 PM

Is it a faulty or normal behaviour if we see an image persistence after 5 minutes ( less than 15 minutes "Default setting of Energy Saver while using Power Adapter" to sleep/ turn off the display of Macbook Pro Retina 15 inch)?


Today, the Technical support checked my screen using the gray.html and it did not appear. And She said it is a normal behaviour to have an image persistence, because the retina bla bla bla (i don't remember exactly) and just dont leave the laptop too long.





Just now after playing a Chess (appx 30 minutes) , and run that test. The image persistence appeared and I guess I need to make appointment again..


Any solution and suggestion?
or We will stick with what the technical support said "Normal Behaviour" ?

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)


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