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iPhone Configuration utility locked my phone now passcode doesn't work

502 Views 4 Replies Latest reply: Nov 28, 2012 12:01 PM by Kev317 RSS
Kev317 Calculating status...
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Nov 27, 2012 2:40 PM

Googled the heck out of this but haven't seen any posts even close to this problem.


I was testing the iPhone Configuration Utility, prior to deploying configurations to enterprise users. I modified the passcode settings to what i thought would be basic requirements.

iPCU-passcode settings.jpg

I also created payloads for Restrictions, and Exchange ActiveSync, but haven't included in the post, since I am fairly certain they shouldn't have any impact to the issue.


Once I saved the profile, i deployed to my phone via email, and installed it on my device. It then locked, and will not accept the passcode that I was using before installing the "test" profile.


The only other screen that I made any change to, that refers to any sort of password/code, was in the General area:

iPCU-General settings.jpg

I set a security password to control when the profile can be removed, but it is a password more than the simple four-digit that the phone appears to be looking for.


I can try 2 more times before the phone wipes, which isnt the end of the world thanks to iCloud, but I sure would like to know what happened....


Any thoughts would be greatly appreciated.



iPhone 4S, iOS 6.0.1, iPhone Configuration Utility 3.6.1


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