Ken Auggie

Q: App Store shows Updates Available but no apps to update

Ever since the App Store app crashed it now always shows one update available, however, when I switch over to the UPDATES section, the only app it shows (CraigShopper, FYI) is already updated.

 

How do I get rid of this annoying and erroneous message that 1 Update Available?

PM 2x2.3, MP 2x2.66 Duo, MP 2x2.8 Quad and MBP 2.26 Duo Unibody, Mac OS X (10.6.8)

Posted on Nov 28, 2012 1:16 PM

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Q: App Store shows Updates Available but no apps to update

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  • by HACKINT0SH,Helpful

    HACKINT0SH HACKINT0SH Nov 28, 2012 1:56 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Nov 28, 2012 1:56 PM in response to Ken Auggie

    What do you have that is hidden?

     

    Mac App Store: Hiding and unhiding purchases

              http://support.apple.com/kb/HT4928

  • by Ken Auggie,

    Ken Auggie Ken Auggie Nov 28, 2012 2:12 PM in response to HACKINT0SH
    Level 1 (90 points)
    Nov 28, 2012 2:12 PM in response to HACKINT0SH

    There are no hidden applications.  I verified by going through the steps in the link you provided.

     

    Again, the only application showing under UPDATES is CraigShopper, but it shows as INSTALLED.

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Nov 28, 2012 2:02 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Nov 28, 2012 2:02 PM in response to Ken Auggie

    Next Step...

     

     

    Spotlight: How to re-index folders or volumes

              http://support.apple.com/kb/ht2409

    Mac App Store: Cannot update App Store purchases or updates do not seem available

              http://support.apple.com/kb/TS4236

  • by Ken Auggie,

    Ken Auggie Ken Auggie Nov 28, 2012 2:26 PM in response to HACKINT0SH
    Level 1 (90 points)
    Nov 28, 2012 2:26 PM in response to HACKINT0SH

    I am having Spotlight index my boot drive and will complete in just over an hour and a half.  I disabled it because my boot drive is a 60GB SSD with only 15GB free space so I did not want it to be filled with any Spotlight indices.  Hopefully it will not take up too much space...

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Nov 28, 2012 3:01 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Nov 28, 2012 3:01 PM in response to Ken Auggie
    • Spotlight saves all its index-related files in the .Spotlight-V100 directory at the root level of a volume it has indexed.

     

    If this doesn't resolve the issue, you can go back to how it was before, and we'll try something different

  • by Ken Auggie,

    Ken Auggie Ken Auggie Nov 30, 2012 4:40 AM in response to Ken Auggie
    Level 1 (90 points)
    Nov 30, 2012 4:40 AM in response to Ken Auggie

    Just a status update:

     

    While Spotlight was indexing I had a power outtage rendering my SSD boot drive as unbootable.  I booted into the recovery partition and had to reinstall Mountain Lion and was able to boot the SSD successfully.

     

    The Mac Store still showed 1 Update Available, but this time the lone app (CraigShopper) was shown as INSTALL, so I had it reinstall.  Unfortunately, that didn't get rid of the irritating 1 Update Available.

     

    So I'm starting the Spotlight indexing again and crossing my fingers I don't go through another power interruption...

  • by Ken Auggie,

    Ken Auggie Ken Auggie Nov 30, 2012 6:10 AM in response to HACKINT0SH
    Level 1 (90 points)
    Nov 30, 2012 6:10 AM in response to HACKINT0SH

    Re-indexed Spotlight but alas, that did not resolve this issue

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Nov 30, 2012 11:11 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Nov 30, 2012 11:11 PM in response to Ken Auggie

    Holy Cow, what horrible bad timing for bad luck.

     

    Anyhow, could have been worse (hardware fried).

     

    Do you use time machine, or another backup mechanism like SuperDuper, etc? Often the MAS can see older BACKUPS if apps on another volume, and then it gets stuck in a stupid method of wanting to update THAT backup, despite your already have the newest version on another volume.

  • by Ken Auggie,

    Ken Auggie Ken Auggie Dec 1, 2012 5:48 AM in response to HACKINT0SH
    Level 1 (90 points)
    Dec 1, 2012 5:48 AM in response to HACKINT0SH

    No Time Machine but I do use ChronoSync. However, that only backups data to another drive on the Mac Pro; no apps are backed up.

     

    On that note, 4 of the 5 drives in the Mac Pro (4 in regular bays plus the SSD on the "extra" SATA port) have an OS on them: 10.8, 10.7, 10.6 and a dual-booting Windows (XP/7).  Most of my applications are on the 10.7 drive and I'm normally booted on the 10.8 SSD drive.  This has not resulted in any erroneous updates available before; it was only after the App Store app crashed on my 10.8 drive that it started flagging an update available.

     

    I also have CraigShopper on the 10.7 drive, but that was updated to the latest version as well when I was booted into 10.7 and used its App Store to update it.

     

    I could disconnect all other drives and boot the SSD to see if the error is still present...

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Dec 1, 2012 8:10 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Dec 1, 2012 8:10 PM in response to Ken Auggie

    Please do...

  • by Ken Auggie,

    Ken Auggie Ken Auggie Dec 12, 2012 11:03 AM in response to HACKINT0SH
    Level 1 (90 points)
    Dec 12, 2012 11:03 AM in response to HACKINT0SH

    I finally got around to disconnecting all other drives and the "ghost update" disappeared... until I reconnected the drives back up.  Interesting thing is, I added each drive, restarted, then launched the Mac App Store.  The ghost update did not reappear until I added the final drive, which is only a data drive (no apps are installed whatsoever on it).

     

    I haven't tried a lengthy "normal" usage as I add each drive, which is probably next on my investigative process...

  • by Ken Auggie,Solvedanswer

    Ken Auggie Ken Auggie Jan 12, 2013 11:09 AM in response to Ken Auggie
    Level 1 (90 points)
    Jan 12, 2013 11:09 AM in response to Ken Auggie

    A status update:

     

    So I replaced my 60GB SSD boot drive with a larger 512GB since I was always running out of room.  Did a clean install then migrated all settings.  Now the "phantom" update available is gone!

     

    Certainly a bug somewhere, perhaps involving a preference file...

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Jan 12, 2013 9:37 PM in response to Ken Auggie
    Level 5 (5,774 points)
    iLife
    Jan 12, 2013 9:37 PM in response to Ken Auggie

    Thanks for the update Ken, hate it when the true culprit isn't 100% dug out. But at least the issue is of no concern anymore.

  • by Jonnygreen65,

    Jonnygreen65 Jonnygreen65 Oct 19, 2013 4:29 AM in response to Ken Auggie
    Level 1 (0 points)
    Oct 19, 2013 4:29 AM in response to Ken Auggie

    I've found for me, if you go to System Preferences, Spotlight, Privacy, and tell it not to look at a backup drive, then the 'Updates Available' when they aren't issue goes away

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