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Where is Safari 6.0.2?

3509 Views 5 Replies Latest reply: Jan 8, 2013 11:10 AM by Allan Eckert RSS
RFeather Calculating status...
Currently Being Moderated
Nov 28, 2012 2:57 PM

For awhile now I have not been able to do Software Updates via the Apple Menu Software Update. It shows me what software needs to be updated, but when I click on the "Install" button, I get this message: "None of the selected updates could be installed. A network error has occurred. Check your Internet connection, and then try again." (I get the same error message no matter what internet conection I'm at, no matter how fast it is).

 

But Software Update tells me what software NEEDS to be updated, so I go on the apple download site and download operating system updates, etc. Now I'm told that I need to update Safari from version 5.1.7 to version 6.0.2. But I can't find this version of Safari on the Apple download site at all. The most recent version I can find is the one I already have.

 

Why is Software Update telling me I have an opportunity to update Safari 6 if it's not on the applie software download page? (and if anyone can help with this cumbersome error message I always get in the auomatic Software Update process, I would appreciate that).

MacBook, Mac OS X (10.7.5)
  • powerbook1701 Level 3 Level 3 (545 points)
    Currently Being Moderated
    Nov 28, 2012 4:12 PM (in response to RFeather)

    it seems the download is not there anymore, but the kb is:
    http://support.apple.com/kb/HT5568

  • powerbook1701 Level 3 Level 3 (545 points)
    Currently Being Moderated
    Nov 28, 2012 4:13 PM (in response to powerbook1701)

    I'm still on SL, I wish they would update Safari for that

  • Linc Davis Level 10 Level 10 (107,985 points)
    Currently Being Moderated
    Nov 28, 2012 7:44 PM (in response to RFeather)

    If you have more than one user account, these instructions must be carried out as an administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.

    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    When posting a log extract, be selective. Don't post more than is requested.

    Please do not indiscriminately dump thousands of lines from the log into a message.

     

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • erik810 Calculating status...
    Currently Being Moderated
    Jan 8, 2013 11:06 AM (in response to Linc Davis)

    Hi Linc - I've been having this failed updates problem for several months as well.  The task of tracking down individual downloads every week or two to stay up-to-date is frustrating.  Per these instructions, I'm pasting the end of log messages from today below:

     

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[325]: Acquired Lock: 504, 838, 0

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[325]: Releasing Lock: 504, 838, 0

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[838]: SoftwareUpdate: elapsed scan time = 21.5

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) found 041-8081, 041-9137, zzzz041-8972

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[325]: Acquired Lock: 504, 838, 0

    Jan  8 13:56:56 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: session began for products 041-8081, 041-9137, zzzz041-8972

    Jan  8 13:57:56 NAME-OF-MAC.local Software Update[838]: Could not download package at URL http://swcdn.apple.com/content/downloads/53/02/041-8081/jex01nudh37t8cusghkiy1ek i5crm76f4b/Safari6.0.2Mountain.pkg - invalidating and will try again

    Jan  8 13:57:56 NAME-OF-MAC.local Software Update[838]: Product 041-8081: no package found for identifier com.apple.pkg.Safari6.0.2Mountain

    Jan  8 13:57:56 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: error downloading product 041-8081: Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.

    Jan  8 13:57:56 NAME-OF-MAC.local Software Update[838]: Product 041-8081: no package found for identifier com.apple.pkg.Safari6.0.2Mountain

    Jan  8 13:58:26 --- last message repeated 1 time ---

    Jan  8 13:58:57 NAME-OF-MAC.local Software Update[838]: Could not download package at URL http://swcdn.apple.com/content/downloads/09/30/041-9137/izc98a9ineshckm7m84x5kyv j0mufsx131/RAWCameraUpdate4.pkg - invalidating and will try again

    Jan  8 13:58:57 NAME-OF-MAC.local Software Update[838]: Product 041-9137: no package found for identifier com.apple.pkg.RAWCameraUpdate4

    Jan  8 13:58:57 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: error downloading product 041-9137: Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.

    Jan  8 13:58:57 NAME-OF-MAC.local Software Update[838]: Product 041-9137: no package found for identifier com.apple.pkg.RAWCameraUpdate4

    Jan  8 13:59:27 --- last message repeated 1 time ---

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[838]: Could not download package at URL http://swcdn.apple.com/content/downloads/56/42/zzzz041-8972/kklo27b5gf5fqxsfmmir i7ove3n742dj3c/MobileDevice.pkg - invalidating and will try again

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[838]: Product zzzz041-8972: no package found for identifier amds

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: error downloading product zzzz041-8972: Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[838]: Product zzzz041-8972: no package found for identifier amds

    Jan  8 13:59:57 --- last message repeated 1 time ---

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[325]: Releasing Lock: 504, 838, 0

    Jan  8 13:59:57 NAME-OF-MAC.local Software Update[838]: SUAppStoreUpdateController: session ended for products 041-8081, 041-9137, zzzz041-8972

  • Allan Eckert Level 8 Level 8 (39,490 points)
    Currently Being Moderated
    Jan 8, 2013 11:10 AM (in response to powerbook1701)

    Apple isn't here. There are only users here just like yourself who are not able to update anything.

     

    If you wish to let Apple know send your request to http://www.apple.com/feedback/safari.html

     

    Allan

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