3 Replies Latest reply: Nov 28, 2012 11:31 PM by BDAqua
cvbb51 Level 1 Level 1 (0 points)

A friend is having problems connecting to her modem with internet connect on 10.4 mac - Sje went to a hotel for a couple of weeks and used their ethernet while there, came home and tried to connect to her modem but the message she gets is "Another program is overiting your settings." It connects then disconnects.

 

The Internal modem is configured but not connected. All the plugs are in and to her it looks like it is all there. She has an Apple Internal Modem Version 90.

 

What can she do to get back on the Internet she is extremely frustrated.


Mac OS X (10.4.10)
  • 1. Re: Interenet Connection problems
    BDAqua Level 10 Level 10 (116,475 points)

    To stop the pop-up, Go to System Preferences: Security. Check the box next to "Require password to unlock each secure system preference." Then lock Security.

     

    Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions.

     

    Then move these files to the Desktop for now...

     

    /Library/Preferences/SystemConfiguration/preferences.plist

     

    /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist

     

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

     

    /Library/Preferences/SystemConfiguration/com.apple.nat.plist

     

    Reboot & test.

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

  • 2. Re: Interenet Connection problems
    cvbb51 Level 1 Level 1 (0 points)

    Will this allow the modem to connect to the internet? This does not sound like we are solving the actual problem?

     

    Thanks,

     

    Claire

  • 3. Re: Interenet Connection problems
    BDAqua Level 10 Level 10 (116,475 points)

    Claire, not sure if the Modem isn't connecting, or the Mac isn't connecting, but try it & report back.

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?