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iPod classic vs. iTunes V 10.x crash

355 Views 5 Replies Latest reply: Nov 29, 2012 7:29 AM by planb77 RSS
Deanna Carpenter Calculating status...
Currently Being Moderated
Nov 23, 2012 5:52 PM

I'm frustrated.  I have an 80GB iPod classic and have tried to sync it lately with absolutely miserable success.  I have/had iTunes 10.7.  I plug in my ipod and it starts to sputter and gag and eventually crashes and I have to force quit.  I've used advice on this site to use time machine to go to an earlier version and of course have run into "your library can't be read because it was made by an newer version of iTunes".  Blah blah...got that unscrewed and STILL can not synch.

 

- what version of itunes still supports ipod classic???

MacBook (13-inch Aluminum Late 2008), Mac OS X (10.6.8), also have ipod shuffle
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 24, 2012 8:49 AM (in response to Deanna Carpenter)

    The latest version of iTunes still supports your iPod Classic.  The freezing could be an indication of a corrupted or damaged hard drive in your iPod. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.

    https://discussions.apple.com/thread/3784647?start=0&tstart=0

     

    If necessary, post the resultings numbers and we can verify what the next steps to take.

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 25, 2012 2:01 PM (in response to Deanna Carpenter)

    Should I follow the steps to repair the disk?

     

    Yes.  It's worth a shot, although with the numbers above the chances of resolving the issue or pretty slim.

     

    Also, should I revert/restor to the most current version of iTunes before doing this process?

     

    You can, but you don't have to. 

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 29, 2012 7:29 AM (in response to Deanna Carpenter)

    Your welcome.

     

    B-rock

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