HT4061: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID numberLearn about iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Currently Being ModeratedNov 29, 2012 5:01 AM (in response to Dashingwun)
BTW can not turn the phone off at all, even when pressing home and sleep buttons
Currently Being ModeratedNov 29, 2012 10:10 AM (in response to Dashingwun)
Try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
Currently Being ModeratedNov 29, 2012 4:20 PM (in response to brad805)
Hey Brad, thanks for your reply, I had tried your suggestion several times prior to your message and again after, I am having no joy, I am off to a genius this morning.But once again thanks for taking the time to reply.
Currently Being ModeratedNov 29, 2012 4:37 PM (in response to Dashingwun)
Perform a two button reset while connecting your device to a wall outlet. If you have a 10 w iPad charger it works better. Hold the buttons down for about 60 seconds or until you see a response on the display. After you get a response perform a DFU restore.
Currently Being ModeratedNov 29, 2012 8:50 PM (in response to Big Barlow)
Hay all, Thanx Big Barlow, tried that too I am afraid. But took phone to Apple and spoke to a genius, 30 minutes latter walked out with a new phone. They were great, next phone will be an apple as well