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Spilled dr pepper

1028 Views 18 Replies Latest reply: Dec 3, 2012 9:49 AM by borgeano RSS
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Sjabin Calculating status...
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Nov 29, 2012 4:03 PM

So I spilled dr. pepper and I kept the Mac off for about 5days to make sure it dries out. Now when I turn it on, it stays on for 5mins and then it shuts down completely. My warranty expired 3 months ago and I also had to change my hard drive a month ago. How does apple help me with this?

MacBook Pro
  • borgeano Level 2 Level 2 (280 points)
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    Nov 29, 2012 4:08 PM (in response to Sjabin)

    Unfortunately, there's not much that Apple can do for it, other than take in your computer for a Tier 4 out-of-warranty repair (regardless of warranty status, liquid spills aren't covered), since it sounds like your logic board was affected by the liquid. Luckily, though, the HD sits under the palmrest, so it should be dry, in case that you need to get data off of it by putting it into an external USB/FW enclosure... sorry

  • ds store Level 7 Level 7 (30,305 points)
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    Nov 29, 2012 4:11 PM (in response to Sjabin)

    You can take it in, you can pay for a repair and perhaps it will work, but later something else will likely go on it.

     

    Soda is extremely corrosive and will oxidize the metal parts inside and cause the machine to fail and other parts to fail later.

     

    AppleCare/warranty doesn't cover accidents and there are moisture sensors/markers inside.

     

    My opinion is to not waste any money on it, take the hard drive out and sell the rest for parts to a online Mac repair shop.

     

    My computer is not working, is my personal data lost?

  • OGELTHORPE Level 7 Level 7 (22,605 points)
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    Nov 29, 2012 4:17 PM (in response to Sjabin)

    You are now in a nothing to lose situation.  Though chances for success are minimal now, get some pressurized cans of non-residue electrical cleaner, a couple of artists brushes (one stiff and one soft), Open the MBP, take out the battery and HDD.  Proceed to spray all of the nooks and crannies that you see on the electrical components, using the brushes to dislodge offending schmutz that may be present (and unseen to the naked eye).  You will not inflict anymore damage that already exists and maybe luck will be with you. 

     

    Ciao,

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Dec 1, 2012 4:29 PM (in response to Sjabin)

    Well maybe you shouldn't of spilt something on it, you think? Did Apple have anything to do with spilling soda on it? As for the hard drive they fail all the time. You could of bought the Applecare extended warranty and that would of covered the new drive. But for the spill that is all on your shoulders.

  • LousyFool Level 4 Level 4 (2,640 points)
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    Dec 1, 2012 5:57 PM (in response to Sjabin)

    One month ago, I had the oil changed in my car shortly after the warranty had expired. Last week I drove it against a tree, and now they want me to pay the full repair. I am very disappointed, will sell the Mercedes as is and buy a Tata instead.

  • Network 23 Level 6 Level 6 (11,510 points)
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    Dec 1, 2012 6:57 PM (in response to Sjabin)

    Sjabin wrote:

     

    I will not be repairing my mac and will use it while it lasts. I probably will sell it later on ebay and switch to a windows laptop. I am pretty sure they will be a little more flexible with there policies and not try to charge me so much. It is very sad that the mac did not even last me two years.

    Your Mac would have lasted 5 years or more if you had not subjected it to an accident not covered by the warranty. There is zero fault of Apple for the current condition your Mac.

     

    If you do find that a Windows PC maker will provide you better post-accident service, feel free to let us know. It is true that some PC makers provide better warranties.

     

    But let's be reasonable here. If you spill a can of Dr Pepper on your TV, your car seats, your home stereo receiver, etc. you do really expect that the dealers are going to help you in any way?

  • John Galt Level 7 Level 7 (33,110 points)
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    Dec 1, 2012 7:05 PM (in response to Sjabin)

    Sjabin wrote:

     

    ... It is very sad that the mac did not even last me two years.

     

    Next time wait a few more years before spilling Dr. Pepper all over it.

     

    I have never had a single Mac fail, not since 1985, but I don't spill things on them.

    MacBooks  iMacs  iPods  AirPorts, OS X Mountain Lion,  27 years Apple!
  • steve359 Level 6 Level 6 (12,035 points)
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    Dec 1, 2012 7:10 PM (in response to Sjabin)

    I could continue to chide, as it would be at least minimlly warranted, but I will try to offer sme "for next time" advice.

     

    I pay $40/year for an "accident replacement" policy add-on to my homeowners insurance on my $1800 MBP.  If the paperwork is accurate, only warzones, nuclear events, and insect damage are not covered.

  • Csound1 Level 7 Level 7 (32,385 points)
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    Dec 1, 2012 7:39 PM (in response to steve359)

    How about Giant Insects caused by Nuclear Events, any exclusions there?

  • steve359 Level 6 Level 6 (12,035 points)
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    Dec 1, 2012 7:42 PM (in response to Csound1)

    Chomped by giant ants, no ... but being stomped by a giant fire-breathing lizard is covered.

  • Csound1 Level 7 Level 7 (32,385 points)
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    Dec 1, 2012 7:45 PM (in response to steve359)

    MacJack breathes fire? OMG

  • LousyFool Level 4 Level 4 (2,640 points)
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    Dec 1, 2012 7:48 PM (in response to Sjabin)
  • steve359 Level 6 Level 6 (12,035 points)
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    Dec 1, 2012 7:55 PM (in response to Csound1)

    Csound1 wrote:

     

    MacJack breathes fire? OMG

     

    MACJACK SMASH! (Apologies to Marvel, Inc).

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