9 Replies Latest reply: Feb 21, 2013 2:06 AM by mere.owens
Neilmacmini Level 1 Level 1 (0 points)

My Mac mini didn't wake from sleep, frozen so I turned the unit off, left it for a time then switched it back on again. Got the white apple screen with the rotating symbol. After a few moments this stops rotating and the screen freezes. What will fix it.


Mac mini, iOS 6.0.1
  • 1. Re: Mac mini boot problem
    johnl927 Level 3 Level 3 (565 points)

    Boot into Recovery mode (power on machine while holding the option key and then select recovery), try to repair disk using the disk utilty. post back with results.

  • 2. Re: Mac mini boot problem
    Neilmacmini Level 1 Level 1 (0 points)

    Hi John, I selected the recovery disc and the symbol rotated a while then froze as before. !

    Neil

  • 3. Re: Mac mini boot problem
    johnl927 Level 3 Level 3 (565 points)

    Hey Neil:

     

    Try booting into single user mode (Hold Cmd+S while powering on the machine) after that you should see a black screen with a bunch of text , just let it finish loading then....

     

    type fsck -f and hit enter

     

    post back let me knkow the result.

     

    Note: If your machine is also halting on the black screen post where is it hanging.

  • 4. Re: Mac mini boot problem
    Neilmacmini Level 1 Level 1 (0 points)

    Hi John, this is a little beyond my knowledge here, I have the black screen with the text but not sure where the point is where your suggestion can be typed as it went so quick and I had a few sssss on the screen too. I need to do this again without adding to what it writes.

    Will it be ok to just power off and start again ?

    Neil

  • 5. Re: Mac mini boot problem
    johnl927 Level 3 Level 3 (565 points)

    yes power your machine off and do the same cmd+s, when the txt stops scrolling just type fsck -f and hit enter, wait for the progress report, once that is done it should say that your disk is ok or has been modified, then type reboot

     

    note, you don't use the mouse just keyboard

  • 6. Re: Mac mini boot problem
    Neilmacmini Level 1 Level 1 (0 points)

    Hi John, followed this instruction today, it reported disc had been modified, so typed in "reboot" it started to reboot with the apple screen and rotating symbol. This ran for about 30 to 40 seconds then froze again. Any other thoughts ?

    Neil

  • 7. Re: Mac mini boot problem
    johnl927 Level 3 Level 3 (565 points)

    Hey Neil:

     

    lets see if you can boot into safe mode, power down the machine and hold the shift key while powering the MacMini up.  If you can boot into safe mode navigate to console app found under Applications/Utilities/Console and post your report found under system.log and post only todays date.  If this also fails let's do a hardware test. click here for the instructions

  • 8. Re: Mac mini boot problem
    Neilmacmini Level 1 Level 1 (0 points)

    Hi John, tried to follow your instruction but I feel I don't have the confidence to continue. I booked an appointment with the local Apple shop and had the guy at the Genius Bar check it over. He did the checks you recommend and memory and hardware looked Ok. He did find some permissions incorrectly set, he thought these were stopping the boot. These permissions seemed mainly to be printer operating programmes that are pre loaded in the OS for plug and play service.

    These were automatically corrected and the mac rebooted without further work. This took about 30 minutes and there was no charge so all's well that ends well.

    Thank you so much for your assistance

    Neil 

  • 9. Re: Mac mini boot problem
    mere.owens Level 1 Level 1 (0 points)

    Neil, I was having the same issue as the original poster of this article so I performed the single user mode boot (cmd-s) but before it finishes the report the mini automatically restarts and shows the white screen with apple logo......help!!?? Also noting one of the hard disk drives(the one with the Mac hd disk, not storage) showed failing S.M.A.R.T. STATUS PRIOR