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Iphone 5 signal loss

138826 Views 365 Replies Latest reply: Apr 10, 2014 12:41 AM by leif arild RSS Branched to a new discussion.
  • Swakes Calculating status...
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    Nov 26, 2012 6:41 AM (in response to jvanassen)

    Hi,

    I am a belgium user using the proximus network.

    I have the same probme and its realy frustrading...

    Aslo a strange thing is that 4G isn't working on a Iphone 5 in belgium...

    Im testing the above solutions hoping they will work

     

    Thanks

    Francois

  • Dilbert45 Calculating status...
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    Nov 27, 2012 4:48 AM (in response to jvanassen)

    Salvation may be round the corner. I have't experienced the problem since installing 6.1 beta 2 on the iPhone 5. Might be too early to call it complete success but I'd of expected to have had the problem in the last 2 days, nothing...

  • paq_poq Calculating status...
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    Nov 27, 2012 6:26 AM (in response to Dilbert45)

    thats great news dilbert45....i i hope that the problem will be solved once i update

  • steveuk71 Level 1 Level 1 (0 points)
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    Nov 29, 2012 3:42 AM (in response to jvanassen)

    Exactly the same issue on Three in UK.

     

    Go into an area of poor / no signal and when you come back to a good signal area occasionaly the phone stays on No Service and does not find the signal again.  It will stay on No Signal idenfinately until you toggle Airplane Mode On / Off and then bosh - back to full signal.

     

    Very frustrating because if phone is in pocket you dont know it is stuck on No Service and you miss all your calls even though you are in a good service areas -  have to keep checking

     

    iOS 6.0.1 did not fix the problem, was booked into Genius Appt at Apple Store  next Saturday and was going to demand a new phone, but maybe there is hope it is still a software issue and 6.1 will fix?

  • Dilbert45 Level 1 Level 1 (0 points)
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    Nov 29, 2012 3:53 AM (in response to steveuk71)

    I'm running 6.1 beta 2 and it appears fixed

  • Amplify Calculating status...
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    Nov 29, 2012 7:27 AM (in response to Dilbert45)

    So any idea as to when this update will become available? I've just checked my iphone 5 which is running 6.0.1 and it just says "your software is up to date."

  • disturbancebmx Calculating status...
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    Nov 29, 2012 9:32 AM (in response to Amplify)

    Well i'm having the problem where every time i lose service and after regaining it again, it connect to edge instead of 4g. It gets annoying having to turn on and off airplane mode everytime i leave my house. I tried everything to fix it so after reading that the ios 6.1 bata 2 fixed the problem I now have some hope again. Hopefully it comes out soon and fixes the issues.

     

    keeping my fingers crossed

  • steveuk71 Level 1 Level 1 (0 points)
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    Nov 29, 2012 9:36 AM (in response to disturbancebmx)

    That is interesting, because Three Network only has a 3G network (no edge in UK) so problems might be related and explain why it stays on No Service for Three.

     

    I am on the iOS developer programme, so going to give the Beta iOS 6.1 a go and see what happens.

  • disturbancebmx Level 1 Level 1 (0 points)
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    Nov 29, 2012 9:49 AM (in response to steveuk71)

    Yeah I'm on AT&T in the USA and having the issue too. Funny thing is apple blames AT&T and AT&T blames apple and no one has a fix yet. Got a new SIM card and a replacement phone and still no fixes. This is starting to sound like it definitely could be a ios problem.

     

    Let me know if its still happens after your running the ios 6.1 Bata

  • Dilbert45 Level 1 Level 1 (0 points)
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    Nov 29, 2012 9:55 AM (in response to disturbancebmx)

    Running ios 6.1 beta 2 for almost a week. I haven't had the problem since I installed it. I'll post again if I get the problem again

  • disturbancebmx Level 1 Level 1 (0 points)
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    Nov 29, 2012 10:03 AM (in response to Dilbert45)

    Alright that sounds good thanks.

     

    Any idea when ios 6.1 might come out to the public.

  • Timp718 Calculating status...
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    Nov 29, 2012 11:35 PM (in response to jvanassen)

    Just had the same problem occur on my Iphone 5.

    Was fine yesterday then last night lost the signal completely and could not get it back even when powering down and flipping between aircraft mode.

    Tried the carrier reset and is now working.

    Thanks guys.

    Hope Apple are reading this. I have been a Nokia fan for 15 years and this is my first time with an iphone..

    Hope they are working on a fix.

  • Bloxy1970 Calculating status...
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    Nov 30, 2012 12:02 PM (in response to jvanassen)

    Hi. I have the iphone 5 and when it loses signal for any length of time it will not re connect  on its own , so unless you notice and force it to search (airplane mode off and on again) you will miss calls ! How useless is that ! I am very disappointed. Why don't Apple at least acknowledge these problems and say they are working on it .That maybe  you could accept  in the short term !  I am in the UK on EE network and have tried ALL of the fixes suggested.THEY DON'T WORK :-( !

  • Dilbert45 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 12:59 PM (in response to Bloxy1970)

    I've mentioned it before on here, but I'm running 6.1 beta 2 and this problem is fixed.

  • Bloxy1970 Level 1 Level 1 (0 points)
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    Nov 30, 2012 1:37 PM (in response to Dilbert45)

    If that's the case brilliant ! I look forward to the next update !

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