TS3276: OS X Mail: Troubleshooting sending and receiving email messagesLearn about OS X Mail: Troubleshooting sending and receiving email messages
Currently Being ModeratedNov 28, 2012 2:26 AM (in response to Austin Kinsella1)
I get the following msg from the dig command,
; <<>> DiG 9.6-ESV-R4-P3 <<>> smtp.live.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46762
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;smtp.live.com. IN A
;; ANSWER SECTION:
smtp.live.com. 2834 IN CNAME smtp.hot.glbdns.microsoft.com.
smtp.hot.glbdns.microsoft.com. 5 IN A 220.127.116.11
;; Query time: 35 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Wed Nov 28 10:24:10 2012
;; MSG SIZE rcvd: 87
The dns server started with 192?
Currently Being ModeratedNov 28, 2012 2:38 AM (in response to Untzy)
OK, try in Terminal
telnet 18.104.22.168 25
and see what happens.
Currently Being ModeratedNov 28, 2012 5:13 AM (in response to Austin Kinsella1)
That reults in this message,
Connected to 22.214.171.124.
Escape character is '^]'.
220 BLU0-SMTP133.blu0.hotmail.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at Wed, 28 Nov 2012 05:12:49 -0800
Currently Being ModeratedNov 28, 2012 10:00 AM (in response to Untzy)
So you can also connect with telnet to the live.com server that your DNS finds. What version of Mail have you?
Currently Being ModeratedNov 28, 2012 10:10 AM (in response to Austin Kinsella1)
it's Version 4.6 (1085)
Currently Being ModeratedNov 29, 2012 12:07 AM (in response to Untzy)
I tried updating the software, its now running Version 6.2 (1499)
This has had no affect on the smtp issue.
Currently Being ModeratedNov 29, 2012 4:20 AM (in response to Untzy)
What software did you update?
Currently Being ModeratedNov 29, 2012 4:40 AM (in response to Austin Kinsella1)
OSX, now running lion.
its made no difference.
Currently Being ModeratedNov 30, 2012 1:43 PM (in response to Untzy)
I have exactly the same problem, followed the steps above and no joy! Running 10.7.5, can receive mail but not send. I can send mail fine from various devices connected to the same router via BT infinity but not from my Mac. So I'm pretty certain its a problem with Mac mail as I've eliminated everything else. So annoying, had a good search of the forums and can't see any solutions.
Currently Being ModeratedNov 30, 2012 2:16 PM (in response to sjallam2012)
Tried using the connection doctor within mac mail to see if it showed any obvious issue, which reslted in the following,
WROTE Nov 30 09:13:27.208 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x7fe9a2bd9300 -- thread:0x7fe9a26c6f90
READ Nov 30 09:13:27.305 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x7fe9a2bd9300 -- thread:0x7fe9a26c6f90
501 5.5.4 Invalid Address
Tried googling the results but nothing that helps so far.
Currently Being ModeratedDec 1, 2012 8:04 PM (in response to Untzy)
I hope I can join the fun. Having a very similar issue. Running 10.8.2 and Mail 6.1 (1499). This is on a new Mac mini that I just set up. Was running Snow Leopard - had the mail issue. Upgraded to Mountain Lion. Still have the isse.
I get the "p01..." port 143" message for connecting to servers. I am connected to internet. Mail accout on iphone, ipad, Mac Air working fine.
However - I can send an email from the Mac Mini. I just cannot see any mailboxes other that In, Sent, Trash
Any suggestions would be greatly appreciated
Currently Being ModeratedDec 2, 2012 3:40 AM (in response to Untzy)
Ok, this is getting weirder. I can now send from my macbook via wifi on any connection including my BT Infinity router on my private network as well as BT fon etc. But I cannot send when I connect my cable to my Macbook. It get the smtp error we all appear to have. So this is increasingly looking like something weird with the BT infinity router. Baffled.
Currently Being ModeratedDec 2, 2012 5:02 AM (in response to Untzy)
I would like to look at this at the packet level, to see if I can work out what is, or is not, happening. If you don't mind, quit any program using the internet (to keep it simple) except Mail. In Terminal, give the command
sudo tcpdump -i en1 -s 0 -B 524288 -c 100 -w ~/Desktop/DumpFile01.pcap
(Simplest is probably to copy and paste it) It will prompt you for your admin password.
then in Mail get mail then try sending an email - have one ready to send before giving the Terminal command. You can restart Safari or whatever. When the Terminal command finishes - it will put up messages something like
100 packets captured
226 packets received by filter
0 packets dropped by kernel
email to me (my address is in my profile) the Desktop file DumpFile01.pcap. (Warning: it may have plaintext passwords in it. I won't attempt to use them, and will delete the file after reading it)
Currently Being ModeratedDec 2, 2012 9:37 AM (in response to Untzy)
Emailed you, not sure its correct.