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iOS 6 breaks MMS

190041 Views 367 Replies Latest reply: Dec 9, 2013 5:09 PM by yojamey RSS Branched to a new discussion.
  • jwb753 Calculating status...
    Currently Being Moderated
    Nov 30, 2012 10:45 AM (in response to schtink)

    OK - I see all this talk about how to fix an AT&T problem.  I have Verizon service.  I have a 4S with 16GB.  Ever since I upgraded to IOS 6.0.1, I have not been able to send or receive text messages with pics.  I spent an hour on the phone with Verizon Tier 1 and Tier 2 tech support - which they reset my network settings.  They finally said "you need to call Apple, there's no problem on our end.  But I still went ahead did a backup and restore.  Nothing!  This should be one of the most basic of services - even for a non-smartphone.  Anyone have any "Verizon" guidance?

  • mo985 Calculating status...
    Currently Being Moderated
    Nov 30, 2012 10:59 AM (in response to jwb753)

    @ jwb,

     

    As I was subtly trying to bring to light, it is, indeed, an iOS 6.0.1 issue, not a service provider issue. Even though I have AT&T, it is not limited to all the previous posters who have "go phone/ unlocked/ other carrier sim" hardware.

     

    I do believe that around page 5 of this post, there were folks on "Verizon" who were able to resolve this.

     

    Good luck to you sir.

  • modular747 Level 6 Level 6 (15,740 points)
    Currently Being Moderated
    Nov 30, 2012 11:03 AM (in response to mo985)

    Your logic is flawed.  MMS works with the Pactech because it is NOT a smartphone.  AT&T can detect that!!!

     

    Fact of life, whether you consider it "irerelvent" or not:

     

    AT&T REQUIRES IPHONES TO HAVE A DATA PACKAGE FOR MMS TO WORK, even though it isn't needed for non-smartphones.  If you don't like that, take it up with AT&T. 

  • modular747 Level 6 Level 6 (15,740 points)
    Currently Being Moderated
    Nov 30, 2012 11:06 AM (in response to mo985)

    it is, indeed, an iOS 6.0.1 issue, not a service provider issue.
    Absloutely wrong!!!  If it was a 6.0.1 issue, there would be millions with this problem.  In fact, you proved the problem is due to YOUR lack of a data package - AT&T requires one with iPhone for MMS service.  Period!!

  • jwb753 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 11:11 AM (in response to modular747)

    I have an unlimited corporate data plan.

  • modular747 Level 6 Level 6 (15,740 points)
    Currently Being Moderated
    Nov 30, 2012 11:20 AM (in response to jwb753)

    What's that got to do with AT&T policies, since you're on Verizon?  Did you even read my posts?

  • mo985 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 1:12 PM (in response to modular747)

    @ jwb, Sorry, you seem to have been caught in some sort of un-provoked cyber-crossfire. There are plenty of others in this post using Verizon, T-Mobile, net10, and straight talk, so this is not just an AT&T issue.

     

    @ modular747,

     

    I really wish that you could see and interpret the calmness that is on my face right now.

     

    The common thread on this thread is 'iOS 6.0.1". Data does not fall into it. I stated that I put my sim in my 3G, while writing a reply to you, and was able to MMS. Now to the best of my knowledge, the FCC (whom you referenced earlier for no apparent reason),would classify the iPhone 3G as a "smartphone", would they not?

     

    1.So if AT&T "caught me" as you say, why would the 3G work? Oooh Oooh, I know, it's running iOS 4.2.1 !!

     

    2. As I also stated earlier their policy is to SIGN ME UP for data, not turn it off!! So, once again, you do not have a point. If they would have signed me up, I would see that I have a data plan on my account, and could be on Facebook or whatever people are constantly doing with their phones on the Internet. I can't, because I don't have a data plan.

     

    3. You are reacting as if I was "stealing something" and got caught; "that I don't have a right to be mad". I'm not really mad; although I am starting to get ticked that you feel the need to "cyber-bully" me with all the power your "level 6" classification entitles you too. I am paying for a service. Voice and text, and whatever the platform I choose to use, Pantech, Nokia, Apple, HTC, flip phone, bar, slider, touch screen is, is irrelevant. (you should really spell check that word, it's kicking your behind) If I have a camera in my phone, I should be able to take a picture and send it via text. PERIOD.

     

    4. Did I mention that my 3G running iOS 4.2.1 is able to do it when I put my sim card in it? I feel like that is an important takeaway from this whole conversation.

     

    5. There might not be millions, but there certainly are an awful lot of people with this problem.

     

    6. I came here to find an answer to a problem, from people experiencing similar problems. If you can't offer any helpful advice, please refrain from continuing your tirade. I'm sure someone in your life told you: "if you can't say something nice, don't say anything at all"? Your 10k pts show you've been helpful for others, why can't you extend the same courtesies to me?

     

    I'm sorry you feel bitter about "drinking the kool-aid" and absolutely having to have a data plan to use an iPhone, but it's a moot point.

     

    I've taken the liberty to copy our conversation since my first post down into a word document and will happily forward it off to the moderators if you can't let this go.

     

    Have a good afternoon.

  • Th3w01f Calculating status...
    Currently Being Moderated
    Nov 30, 2012 1:56 PM (in response to schtink)

    Ok, I’ve been through this thread several times and I still can’t get this working.  I also followed the video of the instructions. 

     

    3GS using Gophone pay as you go; MMS worked perfectly until my wife upgraded to 6 which seems to be the common issue here. 

     

    Here’s what I’ve done.

     

    Had ATT unlock phone (got the congratulations message in iTunes)

    Used T-Mobile SIM to get to the Cellular Data Network Screen

    Powered Off and replaced T-Mobile SIM with ATT SIM

    Power back on

    At this point the phone comes up for about 5 seconds and reboots itself (tried about 10 times).

     

    After the reboot it comes up and is stable but I do not have the Cellular Data Network option.  It seems like the automatic reboot is the issue here and I’m not sure what I might be missing. 

     

    Any help would be greatly appreciated. 

  • JimmyLSanchez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 2:57 PM (in response to mo985)

    To all involved parties of this bickering, shut it, nobody cares about your problems we are all here to fix a problem.  So if you don't have a solution to this then shut up.

  • Th3w01f Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 3:38 PM (in response to Th3w01f)

    I figured it out; this may be in one of the posts that I missed but just in case it's not here's what I did.

     

    I followed the instructions until I could access the Cellular Data Network screen using the T-Mobile SIM.

     

    I then swapped the SIMs without rebooting (got the no SIM message in between but the Cellular Data Network screen was available after the ATT SIM was inserted).

     

    Then followed the rest of the instructions and it worked fine. 

  • modular747 Level 6 Level 6 (15,740 points)
    Currently Being Moderated
    Nov 30, 2012 4:02 PM (in response to mo985)

     

    1.So if AT&T "caught me" as you say, why would the 3G work? Oooh Oooh, I know, it's running iOS 4.2.1 !!

    Yes, and just like the people with GoPhone, which AT&T also doesn't sanction with iPhones, yet they were able to get MMS to work with older iOS - the new iOS was designed to break unsupported MMS with AT&T.  It's not a bug - it's what it's designed to do.

     

     

    As I also stated earlier their policy is to SIGN ME UP for data, not turn it off!! So, once again, you do not have a point

     

    Read again,  they said the MAY sign you up.  They DID cancel your MMS, which you aren't entitled to under their policies.

     

    Did I mention that my 3G running iOS 4.2.1 is able to do it when I put my sim card in it? I feel like that is an important takeaway from this whole conversation.

     

    Nope - missed the point once again.  The newer iOS reports the iPhone status of your phone and blocks the MMS if you don't have data.  From AT&T's point of view, iOS 6 is more compliant with their policies.

     

    There might not be millions, but there certainly are an awful lot of people with this problem.

     

    Learn to count, and learn to read,  "THIS PROBLEM" is unique to you in this thread.  ALL the othere (<20 at that) are discussing a problem with GoPhone and hacking the APN to get MMS to work.  Nothing at all to do with you.

     

    I came here to find an answer to a problem,

     

    And  you were given one, repeatedly:  Sign up for a data plan and your MMS will be restored.

     

    Unfortunately, that's isn't what you want to hear, but that's not my problem.

    I've taken the liberty to copy our conversation since my first post down into a word document and will happily forward it off to the moderators if you can't let this go.

    Hah!  Go for it pal. You are the one who is incessantly violating the ToU.

    iPhone 5, iOS 6
  • Th3w01f Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 4:39 PM (in response to modular747)

    modular747 wrote:

     

    Yes, and just like the people with GoPhone, which AT&T also doesn't sanction with iPhones, yet they were able to get MMS to work with older iOS - the new iOS was designed to break unsupported MMS with AT&T.  It's not a bug - it's what it's designed to do.

     

    AT&T didn't seem to have any problem with helping me get MMS working with GoPhone.  I told them exactly what I was doing and they were more than happy to unlock my wife's 3GS and even called back 2 hours later to make sure I was able to get MMS working again.

  • modular747 Level 6 Level 6 (15,740 points)
    Currently Being Moderated
    Nov 30, 2012 5:17 PM (in response to Th3w01f)

    If you have a data plan with your GoPhone they will allow it now that AT&T allows unlocking.  Many in this thread do not have data.

  • mo985 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2012 5:18 PM (in response to JimmyLSanchez)

    @ Jimmy,

     

    You are right, thanks.

     

    I do apologize for creating an extra page of stuff to filter through for the others trying to solve their problems. An unnecessary use of 0's and 1's for sure!!

     

    I also apologize for the AGONIZINGLY DRAWN OUT AND UNBELIEVABLY RUDE way that modular went about making his point:

      " iOS 6 makes iPhones specifically show up as iPhones on carriers networks, so those of you using them without having a data plan, can no longer access some of the features that specifically require  data usage."

     

    Again, all those harmless 0's and 1's shoved into the proverbial slaughterhouse, just to be discarded in cyber space. Tsk Tsk.

  • ceceross Calculating status...
    Currently Being Moderated
    Nov 30, 2012 5:20 PM (in response to Th3w01f)

    Yea at first I couldn't get this thing to work for nothing I have AT&amp;T go phone  but then I saw a guy video on YouTube n showed that u do not power off your screen to change SIM cards go to settings them cellular switch SIMs to tmobile sim you will now see cellular data network leave it at that screen while u replace the tmobile card with your AT&amp;T sim the cellular network will still be there where u can put in your apn settings. Here is the link to show u how to do it http://youtu.be/nisgO4x_Unw in the comments it also has the unlock it website to get the apn passwords. This worked after buying a tmobile 29.99 phone n a straight talk sim (which I wasted money on after I figured out how to work it under tmobile SIM card )

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