Currently Being ModeratedNov 30, 2012 7:42 PM (in response to GfromENP)
Currently Being ModeratedNov 30, 2012 8:04 PM (in response to Kappy)
Hi, thanks for the response.
I came across this article before, and tried the command-R, but to no avail.
As for internet recovery, I do have a WPA2 Personal connection with DHCP, but I can't even seem to get to the limited screen from which to connect to the servers.
Am I missing something?
Thanks again for the help!
Currently Being ModeratedNov 30, 2012 8:13 PM (in response to GfromENP)
Beats me. Servers could be down or heavily taxed.
You made a USB recovery disk and it doesn't work? What happens? How did you try it as well as booting from the Recovery HD?
Currently Being ModeratedDec 1, 2012 7:12 AM (in response to Kappy)
I've tried booting from both the recovery partition and the USB recovery, but both (except for once) just go black and restart before I even get to the limited interface. The one time I've gotten to the limited screen on the recovery USB and ran the above mentioned disk diagnostics, but I have no been able to get back to that point, trying 10+ times.
Thanks for your help!
Currently Being ModeratedDec 1, 2012 8:44 PM (in response to GfromENP)
So here's an update:
Still constantly shutting down, but some new interesting things:
1. If the run the Apple server hardware dianostics (through holding 'D'), it is the only thing I've tried where it doesn't randomly shut down. I've had this open for 1+ hour, and no shut down. This makes me think it's not hardware related, but I'm just guessing
2. I installed a fresh copy of ML on an external HD, trying the directions in the above article. It did not show up in the options of bootable drives when I held down 'option' on boot up.
3. I then came across this: http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Using this method, the external HD did show up as recovery disk, which I was able to boot up. I got through the first several screens of a fresh ML install when it froze this time, right after the long progress bar. This is the futherest I got through any method. I have, sadly, not been able to get back to that point since the first try, though.
4. I have been able to get the globe from an internet recovery off of the internal partition recovery drive, but after the progress bar and the spinning globe, I just get the linen background, with the cursor stuck in the upper left hand corner, and no dialog box to top bar.
5. It seems like I can get further after I've given it a break. With that in mind, I gave it several hours rest, then was able to log all the way in for about 15 secs. I managed to take this bad photo just before it went black again (sorry I missed so much of the crash report):
Sorry for the bad photo, it's all I had time for. The last time I saw one of these, the BSD process name was a file related to Magician, a monitoring program. This time it looks to be related to Sophos. This being different makes me then think that it isn't third party software causing the problem, but instead Apple's kernal. Once again, this is just a guess.
Currently Being ModeratedDec 1, 2012 8:53 PM (in response to GfromENP)
Get rid of any AV software like Sophos. Get rid of third-party software like Magician. Try booting into Safe Mode and see what happens.
You have to resolve the problem by first putting the OS into a known state - just after it's been installed and with no added third-party software or peripherals.
Currently Being ModeratedDec 3, 2012 3:48 PM (in response to GfromENP)
Kappy, thanks for all your help. It really means a lot to have a community of support users.
I ended up taking my MBA into the Apple store. They ran their diagnostics, tried to boot from their triage HDDs, and still no improvment, or problems identified. They thinks it's a faulty logic board, which runs a cool $280+ to fix. I'll post an update when I know more, but the lesson to take away is...
'D' on bootup WILL NOT REVEAL LOGIC BOARD ISSUES
(Put that in caps for the scanners, my apologies) Wish I had realized that before.