HT1904: iTunes: Using Parental ControlsLearn about iTunes: Using Parental Controls
HT1904 My grandson bought coins in a game for $49.00 without me knowing. Can I get this off my bill?
Currently Being ModeratedHT1904 Re: My grandson bought coins in a game for $49.00 without me knowing. Can I get this off my bill?Dec 1, 2012 9:45 AM (in response to bastandefer)
All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchased via Settings > General > Restrictions > In-App Purchases 'off', and you can also set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)