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iphone 4s will not sync anymore

518 Views 7 Replies Latest reply: Dec 1, 2012 10:33 AM by ChrisJ4203 RSS
smith.susan Calculating status...
Currently Being Moderated
Dec 1, 2012 9:13 AM

will not sync anymore, stopped suddenly

iPhone 4S, iOS 6.0.1
  • ChrisJ4203 Level 7 Level 7 (26,365 points)
    Currently Being Moderated
    Dec 1, 2012 9:14 AM (in response to smith.susan)

    Have you seen any error messages? What is it doing that makes you say it is not syncing?

  • ChrisJ4203 Level 7 Level 7 (26,365 points)
    Currently Being Moderated
    Dec 1, 2012 9:24 AM (in response to smith.susan)

    The first thing you can try and do is a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that doesn't help, then look at this support document for help. You can also try going to Settings, General, Reset, Reset Network Settings.


    Connecting to the vehicle is not really syncing, that is what confused me about your original post. See if these things help.

  • ChrisJ4203 Level 7 Level 7 (26,365 points)
    Currently Being Moderated
    Dec 1, 2012 10:33 AM (in response to smith.susan)

    A number of people have reported bluetooth and wifi problems with the newer iOS. While I have not experienced it, I can only say to check in the "More Like This" section in the right side of this thread. The ones with the green check mean they have been answered. Something there may assist you.


    User troubleshooting includes restart, reset (which you have already done), restore from a backup, and restore as a new device. A restore can result in the loss of data, which is normally put back if you use the backup. Restore as new device deletes everything and the phone is as new. This is the last resort prior to a visit to the Apple store to have the hardware diagnosed. If you are unsure about backups and restores, you can look at this support document prior to doing any of that.


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