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My iPhone 4S won't charge and won't reset

8217 Views 9 Replies Latest reply: Jun 3, 2013 2:31 PM by krisgirouard1980 RSS
Grammy1124 Calculating status...
Currently Being Moderated
Dec 1, 2012 6:34 AM

My iPhone 4S won't charge and won't reset.  I've tried resetting by holding the home button and sleep button at the same time for 30+ seconds and it still shows the low battery symbol.  I've also tried three separate cords at different outlets and I still can only get the low battery symbol and no response to anything I try.

iPhone 4S, iOS 6
  • chrisfromgastonia Level 5 Level 5 (4,185 points)
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    Dec 1, 2012 6:36 AM (in response to Grammy1124)

    Have you tried plugging it in to the computer that you normally use with itunes on it?

  • chrisfromgastonia Level 5 Level 5 (4,185 points)
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    Dec 1, 2012 6:45 AM (in response to Grammy1124)

    If you have tried the reset, charging it with 3 different cables ( all apple cables?) and have tried different outlets ? and dont want to or cant connect to the computer with itunes because of issues with the computer, then make an appointment with an apple genius bar to see if the battery is bad and needs to be replaced.

  • chrisfromgastonia Level 5 Level 5 (4,185 points)
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    Dec 1, 2012 8:04 AM (in response to Grammy1124)

    Just remember, most things are man made and there will times when something is defective. Just part of life, but as long as they stand by it, then thats what matters.

  • chrisfromgastonia Level 5 Level 5 (4,185 points)
    Currently Being Moderated
    Dec 1, 2012 1:43 PM (in response to Grammy1124)

    Have you also tried cleaning out the connection port on your phone, by blowing it out with compressed air. Some times it get real dirty and wont get a good connection. Also, dont take things personal, we all just try to help. We are not apple, we are just users like you and me.

  • 5082237198 Calculating status...
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    Apr 12, 2013 3:28 PM (in response to Grammy1124)

    hi . my iphone is having the same problem as yours, what did you do to fix it ? i order a new battery online two days ago & i hope i didnt waste my money.

  • krisgirouard1980 Calculating status...
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    Jun 3, 2013 2:31 PM (in response to Grammy1124)

    I suffered from the same issue...The way I get mine to take a charge is to plug the iPhone into my iMac via the USB charging cord....Then I have to also plug in my iPod shuffle charging cord into the headphones jack.....Don't ask me how or why it works, but it does.....

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