I'm a general user, not a server user, so I apologize in advance for my ignorance. Here are the specs:
Me: Mac Pro, 8 core, 10.6.8, wireless hookup via Comcast
Controlled computer: iMac, 10.7.1, no firewall, ethernet hookup via Comcast
My grandparents are 92 and 95 and they've been Mac users for a decade and a half -- that said, they're in their 90s so if an icon gets moved or something is downloaded to a different location, the wheels fall off the truck. For the past several months they've been out of communication because they can't remember their email password (it's more likely that they aren't noting that the password is Case Sensitive). Their old iMac was the orange bubble iMac, so it was time for a replacement. I bought a new basic iMac and am going to ship it to them (they live in another state), but first I wanted to set it up exactly as they'd need it. While I have it, I figure now would be the best to set up VPN where any time they have trouble I can tunnel in via VPN and take over their computer as an admin.
I can't figure it out, sadly.
I am fairly sure Apple Remote Desktop only works for people in the same network and that's all I can find while researching on the 'net. Would that work once I use VPN for someone 1,000 miles away? How do I set it up? What software would you recommend (it doesn't have to be free)?
Am I right to think the following?:
- I download a VPN client to my computer.
- I download a VPN server to their computer.
- I turn all sharing on via System Preferences on theirs.
How do I actually see and control their computer? How do I set up a user/pass to get in?
Note: Security is not an issue -- nothing they will do on this computer needs to be secure. It's web browsing, emailing, and Skype -- they don't have control of their own finances.
In a perfect world I can reset their passwords if they forget them, turn on some classical music while they're having dinner, change their background to pictures of their grandkids, do all of the system updates for them, and install new software that may help them.
MANY thanks to anyone who can help me figure this out!