4 Replies Latest reply: Dec 2, 2012 12:30 PM by Ralph Johns (UK)
Little Vincent Level 1 Level 1 (0 points)

Previously, I've had Messages setup with my gmail account with the format firstname.lastname@gmail.com. When I got my new rMBP, I tried to add my gmail account but would never recieve the confirmation email. When I checked the setup on my iPhone 4S and iPad 2, I noticed that the gmail account didn't include the "." between my first and last name (I don't believe that this was always like this - perhaps this changed when I upgraded to iOS 6). Anyway, I was able to add my account on the rMBP without the ".". On my iPad and iPhone I get an error if I try to add the address with the ".".

 

Another tidbit, on my old iMac (Lion) that is running the Messages beta, my gmail with the account "." was configured there. I've since removed it since this was causing Messages sent to my "correct" address to get "Delivered" although I don't even using that computer (the Messages were not being delivered to any other device).

 

So, why can't I add a gmail account with a "." to Messages? Ideas?

 

LV


Messages, OS X Mountain Lion (10.8.2)
  • 1. Re: Why can't I add a gmail account with a "." to Messages?
    Ralph Johns (UK) Level 9 Level 9 (67,515 points)

    Hi,

     

    I presume that if you go to Google's web page and Log in for Web Mail that you use the firstname.lastname format ?

     

    Is this the Account that has been enabled for Google Talk ?

     

    In the Mail App does mail sent to either name arrive on your computer ?

    (I have an @gmail account and I end up receiving things sent to @googlemail.com as well from one login)

     

    What do you have set in System Preferences > Mail, Contact and Calendars ?

     

     

     

     

     

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    10:33 PM      Wednesday; November 21, 2012


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  • 2. Re: Why can't I add a gmail account with a "." to Messages?
    Little Vincent Level 1 Level 1 (0 points)

    Ralph,

     

    (sorry about the delay getting back - I appreciate your help)...

     

    I presume that if you go to Google's web page and Log in for Web Mail that you use thefirstname.lastname format ? Yes, but I can log in using either

     

    Is this the Account that has been enabled for Google Talk ? Yes

     

    In the Mail App does mail sent to either name arrive on your computer ? Yes, I can send emails to either. gmail treats them as the same address.

     

    (I have an @gmail account and I end up receiving things sent to @googlemail.com as well from one login)

     

    I've tested sending mail to firstname.lastname@gmail.com, firstnamelastname@gmail.com, firstname.lastname@googlemail.com (didn't know googlemail.com) and firstnamelastname@googlemail.com - they all go to the same mailbox

     

    What do you have set in System Preferences > Mail, Contact and Calendars ?

    I have the firstname.lastname@gmail.com setup here, but recieve emails sent to any of the addresses above.

     

    Interestingly, I was able to add firstname.lastname@googlemail.com to messages.

     

    L.V.

  • 3. Re: Why can't I add a gmail account with a "." to Messages?
    vkehayas Level 1 Level 1 (60 points)

    As Little Vincent said, the dots are not taken into account to differentiate addresses:

    http://support.google.com/mail/bin/answer.py?hl=en&answer=10313

    so I suggest you don't bother with that.

  • 4. Re: Why can't I add a gmail account with a "." to Messages?
    Ralph Johns (UK) Level 9 Level 9 (67,515 points)

    Hi,

     

    The point I was trying to make was that I get mail addressed to either @gmail.com or @googlemail.com rather than your testing of the various combos of Firstname/Lastname that you list.

     

    When I Log in to the Google Mail Web Page it will tell me what my Login name actually is  (It is the @gmail.com version)

     

    Although people can send me mail addressed to me@googlemail and that the Spam folder also picks up these misnamed ones, when it comes to Messages or iChat I must use the name as it appears on the web site.

     

    vkehayas has linked to an article at Google

     

    To Quote it

     

    Gmail doesn't recognize dots as characters within usernames, you can add or remove the dots from a Gmail address without changing the actual destination address; they'll all go to your inbox, and only yours. In short:

    All these addresses belong to the same person. You can see this if you try to sign in with your username, but adding or removing a dot from it. You'll still go to your account.

     

     

    And in line with what I said above

     

    Also, if you're receiving messages sent to your username @googlemail.com, don't be concerned. homerjsimpson@gmail.com is the same as homerjsimpson@googlemail.com, too; googlemail.com is Google's email domain for users in the United Kingdom and Germany, so if you register your username @gmail.com, it becomes unavailable in @googlemail.com as well.

     

    Having said that, testing in iChat in the past has led the people who post regularly about iChat that the GoogleTalk server is or at least seems to be more fussy about it being the "right" name.

     

    A brief look for a similar article about their Talk server does not reveal any information that I could find.

     

     

    Sigcopy2.png
    8:30 PM      Sunday; December 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously