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iPad displays incorrect artwork and order when viewing TV shows using home-sharing from iTunes.

694 Views 5 Replies Latest reply: Dec 1, 2012 5:09 PM by gertgerman RSS
dawsonalpha Calculating status...
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Nov 12, 2012 3:57 PM

When accessing my iTunes TV shows using home-sharing from my iPad, the shows and artwork always get mixed up (not in alphabetic order and artwork from the wrong show). This persists until I reset the home-sharing cache by signing out and back in to home-sharing on my iPad. This will temporarily resolve the issue, until I go back in to the shared tv shows through the iPad videos app for a second time. Any ideas as to what is causing this??

  • gertgerman Calculating status...

    this has been an issue for god knows how long. I manually meta tagged all my itunes content to ensure they all contained the same info. On tv series I removed any actor, director etc info as this tended to cause shows to be listed multiple times and I added the show name to the album name field. Actor names etc seem fine on movies.

     

    It was a painstakingly long process and after I'd finished I was happy to see that it had worked 2 x apple tv's, 1 x iphone 4, 1 x iphone 4s, 1 x ipod touch 4th gen and 1 x ipad 2 all showed everything fine. All on most recent fw. Then my girlfriend tried her ipad 1 and disaster! everything in movies was fine but on hers the tv shows all had the same problem. She's running 5.11 which is the newest fw she can have and we just cant get it to work.

     

    seems to be an issue relating to 5.11 as on the newer fw's it's all ok. Have added more films and series since and as long as I've kept to the same meta tagging format all the devices seem happy. Did once forget and added a series with some different info and it threw it all off again. Once I'd sorted the tagging again and disconnected from home sharing and reconnected it was again all good. Is a real pain as it never affects the apple tv's but its been around for well over a year afaik and apple doesnt seem to address it. What I did notice on the ipad on 6.0 is that the films now have the film title showing over the artwork. Maybe that was apples way of "resolving" the issue. At least if the artwork is screwed up you still have the correct title showing. Bit weak imo!

  • Hammer1966 Level 1 Level 1 (0 points)

    This is my issue as well but the thing is my iPad Gen3 is ok. My mini is all jacked up. I have artwork showing for TV shows no longer on my Win8 Laptop. I hope the Apple people can fix this!

  • gertgerman Level 1 Level 1 (10 points)

    I've given up tbh. I'm now using an app called plex. It works fantastically. Basically does what iTunes should but unfortunately fails to do. Cost £2.99 and works on iPad and iPhone regardless of model and software version and was worth every penny.

  • turbohat Level 1 Level 1 (0 points)

    I have messed up ordering and artwork for TV shows in iTunes 10.7 and now in iTunes 11 if I share to my iOS6 ipad. It's fine on my iOS5 ipad

  • gertgerman Level 1 Level 1 (10 points)

    yeah I had a similar problem. A few shows were all showing no cover art. I just disconnected my iPad from wifi, logged out of home sharing, deleted series from iTunes, re-added them, reconnected everything and all artwork was fine

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