Currently Being ModeratedDec 1, 2012 1:57 PM (in response to seventy one)
Same with me; about 50% of the cover art from the albums converted into iTunes 11 has disappeared. The "solution" presented in the Help file has done nothing to restore.
Lost cover art isn't the end of the world, compared, I suppose, to missing tracks of music, but it is still unacceptable to take a customer's colletion and render it less than it was before.
This software seems very undercooked.
Currently Being ModeratedDec 1, 2012 2:13 PM (in response to GeoKaplan)
Yes. It's all about the total experience. When I run through the playlists it feels so much more complete to see the artwork and listen to the music.
Whether this is some executive driven pressure to encourage purchases from iTunes, I don't know, but I can tell them the encouragement is decidedly lacking.
Currently Being ModeratedDec 2, 2012 10:17 AM (in response to seventy one)
same problem... However, in my case at least, the covers are not really lost.
- go to album view
- click on an album with missing art
- right click on one of the songs
- click on "information"
- go to the tab "cover" (or artwork or whatever.. my itunes is not in english), you should see your artwork there
- copy the artwork
- close the settings window
- right click on album
- click "information"
- now in the tab "info" paste the image into the artwork field
now the cover should be back.
However.. with hundreds of covers gone, this workaround takes too much time for me... any other ideas?
Currently Being ModeratedDec 2, 2012 12:20 PM (in response to mpunk)
Thank you for the HUGE tip. This is what has worked for me:
With iTunes in Artist view,
1) Control-Click on a track of the album without artwork, select Get Info
2) click on tab for Artwork and Command-C on artwork to copy
3) hit Return key to close Get Info window--in most cases, the album art will be added to all tracks with no further action needed
4) For the rare instance where the art does not update upon closing the Get Info window, Control-Click on the blank artwork window, select Get Info and paste into the blank spot for artwork in lower right corner of the Info tab.
Doing it this will will apparently activate the artwork for all tracks, whether the "album" is a single downloaded track or a double-CD of music. It is boring, unnecessary work, but not difficult.
Currently Being ModeratedDec 2, 2012 3:12 PM (in response to seventy one)
I've actually had a much easier solution. All I need to do is "Get Info" the song and once I click "OK" to close that window the artwork shows up without having to copy and paste it.
Currently Being ModeratedDec 2, 2012 4:12 PM (in response to JKENT)
I might have added a superfluous step along the way.
How unfortunate that we're left to the task of figuing this out on our own...
And how foruntate to have such good help among the users. Thanks to everybody.
Currently Being ModeratedDec 3, 2012 7:35 AM (in response to JKENT)
Thanks everyone for your contributions. We're almost there. My apologies for the delay in not following up but I have grown increasingly unwell during the thread and even now am only 75% recovered,
But yes, this was definitely helpful and I have managed to locate several pieces of artwork as a result. As GeoKaplan says, it is a shame we have to rely on each other to resolve problems Apple should have foreseen in the development stages.
But I still have a majority count where the drop down says .... The artwork could not be found. Yet, if I right click on the song and click 'show in iTunes store', the album appears with the original artwork showing. What on earth do they mean then, when they say 'The artwork cannot be found'?
Currently Being ModeratedDec 3, 2012 9:06 AM (in response to seventy one)
I'm very displeased with iTunes 11 for so many reasons, but one of of the biggest irritations is losing the artwork display on the sidebar. I haven't really lost the artwork, if I play a track the artwork shows up by the progress bar in a veeerrry small display. Too much hassle.
I download a lot of books and I want to be able again to select a book from my playlists and see the artwork (in this case, a book cover).
Also, I prefer the "song" list display, not the album covers and now every time I flip back from downloading a CD
I'm having to reset the display.
Any suggestions? iTunes help has not been helpful.
Currently Being ModeratedJan 24, 2013 8:15 AM (in response to seventy one)
I have the same problem, and have established independently the same solutions that JKENT posted. But I have three problems with it.
First, I have over 2,300 albums. I can't seriously be expected to do this 2,300+ times, can I?
Second, this problem recurs. Usually it is not all 2,300 albums, just a subset. So if I take a week off work, and do a "Get Info" 2,300+ times, what is to stop the problem suddenly recurring.
Third, this whole forum lives on apple.com. Where is the Apple monitoring of this? This a SERIOUS BUG and not just a minor inconvenience. It is widespread, something a quick Google search will verify. Why is nobody from Apple posting on here to say that they are taking note of this and looking into doing something about it?
Apple has gotten SO BIG that they have lost sight of the individual customer. Even if every single iTunes customer stopped using iTunes, it would not dent Apple's stock price by one brass cent.
Currently Being ModeratedJan 24, 2013 8:33 AM (in response to Talos2000)
Yea, this is a bummer. It would be nice to see album artwork full screen, or at least larger, or in the sidebar like it use to be -- with iTunes 11 I can only see it in View>Artist lists.
AND IT DOESN'T CHANGE TO MATCH THE SONG!?
Is that it?
Maybe on the next upgrade software makers should also add a little note for what they downgrade.