7 Replies Latest reply: Dec 29, 2012 12:47 PM by Brooke1D
debman3 Level 1 Level 1 (0 points)

As I don't see support for this error, one song is not downloading because of this error, I try and retry and same thing.

 

Also One playlist that had chinese character in its name and "~~" didn't sync. I changed its name and it still doesn't sync.

 

Also some songs matched, but when I downloaded them on my laptop they just play for 3 seconds. (for example this one : Comptine D'un Autre Ete - Yann Tiersen).

 

I just bought iTunes Match and already so many problems


iTunes Match, Windows 7
  • 1. Re: Error 8328
    Seppiolone Level 1 Level 1 (0 points)

    I'm having the same problem and am going crazy...went to apple store...they resigned me in and confirmed my credit card info...it worked there and when I got back home the same problem..thought it was someting about my apple account but it actually something different.

     

    I got back home and connected to my neighbors wifi and magically it all worked..it seems apple banned my ip address...

    This is my only answer...but my problem remains becauase I cannot use my home wifi.

     

    Any other suggestions

  • 2. Re: Error 8328
    2pcurnock Level 1 Level 1 (0 points)

    My system was working fine until i upgraded the firmware of my internet router (Cisco X3000) to version 1.04.  After the upgrade various apple related 'things' broke (including iTunes match and app downloads).

     

    I resolved this issue by downgrading the internet router firmware to it's previous version 1.03.  Everything works fine again.

     

    Hope this helps.

  • 3. Re: Error 8328
    reboy Level 1 Level 1 (0 points)

    Hi,

    I had the same problem with your own router. How did you downgrade?

    Thank your kind answer.

  • 4. Re: Error 8328
    reboy Level 1 Level 1 (0 points)

    secure tab, check "cookies". Save.

  • 5. Re: Error 8328
    Juan049 Level 1 Level 1 (0 points)

    Hi,

    I had the same problem when I upgraded my Linksys X3000 to 1.04. I did a factory reset and now everything goes fine. Probably is a IP6 issue config , since this is a release of 1.04. 

  • 6. Re: Error 8328
    MichelCoulon Level 1 Level 1 (10 points)

    I found the solution with the help of Cisco.

     

    You need to go the "user interface of your router" and after go to the "security tab" and enable the firewall and check the cookies box.

     

    After you save the settings and you can now download/update with itunes or directly in your ipad.

     

    Have a nice day.

  • 7. Re: Error 8328
    Brooke1D Level 1 Level 1 (0 points)

    Yeah, I had the same problem.  Exit out of itunes, exit out of your internet browser, then log back on to both, internet first.  That should work!