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fix my app store

172 Views 8 Replies Latest reply: Dec 3, 2012 9:23 AM by seventy one RSS
smarlinfromfl Calculating status...
Currently Being Moderated
Dec 1, 2012 12:17 PM

Im trying to upgrade to mountain lion but my app store doesnt open, so i can do It. What can i do?

Mac OS X (10.6.8)
  • BGreg Level 6 Level 6 (17,500 points)
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    Dec 1, 2012 12:34 PM (in response to smarlinfromfl)

    One fix would be to apply the OS X 10.6.8 combo release, which will reload the App store application. Download it from here. Before applying, use Disk Utility (on your hard drive in applications/utilities) to repair permissions. Apply the update, then repair permissions again. Then run regular Software Update, in the event anything else needs updating.

  • BGreg Level 6 Level 6 (17,500 points)
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    Dec 2, 2012 10:30 AM (in response to smarlinfromfl)

    ok, let's step through it .... you downloaded and installed the 10.6.8 combo update, correct? You used Disk Utility to repair permissions afterwards? You did possibly multiple Software Updates until there was nothing more to update? If you look at "about this mac" (click apple on left of menu bar and about this mac) it confirms Mac OS X version 10.6.8?

     

    Assuming yes to those questions, when you use Finder to go to your applications and click on app store, what happens? 

  • seventy one Level 6 Level 6 (8,525 points)
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    Dec 3, 2012 7:52 AM (in response to smarlinfromfl)

    Have you downloaded the Combo update and followed with software update.

     

    Download ...  Mac OS X 10.6.8 Update Combo v1.1

     

    This should solve your problem.

  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Dec 3, 2012 8:15 AM (in response to seventy one)

    Have you downloaded the Combo update and followed with software update.

     

    Download ...  Mac OS X 10.6.8 Update Combo v1.1

     

    This should solve your problem.

     

    OP has done that already.

  • seventy one Level 6 Level 6 (8,525 points)
    Currently Being Moderated
    Dec 3, 2012 9:23 AM (in response to BGreg)

    Oh dear!   I'm not at my best today.   Thanks for the observation.

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