Currently Being ModeratedDec 3, 2012 10:55 AM (in response to rnrjt)
If the iPhone is shutting OFF, but then moments later is turning itself back ON, the fix is to: Clean the iPhone charging port with a clean dry toothbrush. See if better. If not, and there is any Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution. If no coverage, clean the charging port again with the toothbrush and a small amount of Isopropyll Alcohol. If still problem, connect iPhone to USB Cable and try to shut it OFF.
Currently Being ModeratedMay 29, 2013 3:24 PM (in response to rnrjt)
My 4s won't turn off either unless it is on the charging dock. It's about a month old and was a replacement phone from Apple. The battery only lasts about half as long as my original one, which means it is in the red after about 6 hours.
I have searched online and it seems loads of people had had the same problem and there are almost as many alleged cures, none of which work for me. I guess it will have to go back to Apple again, another 3 hour drove there and back!
Unless someone has a real solution?