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MathType doesn't work on lion

889 Views 3 Replies Latest reply: Dec 3, 2012 2:14 PM by Mr.MathType RSS
wandemberg Calculating status...
Currently Being Moderated
Aug 2, 2011 8:58 PM

I simply can not get access to my equations. I have many presentations madeon keynote (when i had snow leopard). I updated to lion. Now i cant manage the equation on my presentation. It is a disaster!!!!. I need urgently an answer. It is disapointing how apple failled with such a basic stuff.

Mac OS X (10.7), Keynote does not recognize MathType
  • BobMathews Calculating status...
    Currently Being Moderated
    Aug 5, 2011 10:51 AM (in response to wandemberg)

    We haven't received any reports about difficulty in using Keynote with MathType on Lion. We'd like to help; can you give more information? Is the situation that you have an old presentation and you cannot see the equations when you open it up in Lion, or that you cannot edit the equations? Or something else? Please provide as much information as you can, including your versions of Keynote (I'm assuming '09) and MathType (it needs to be 6.7). If you can send us one of the presentations that's not working, that will help too.

     

    Bob Mathews

    bobm at dessci dot com

    Design Science, Inc.

  • MathTeacher306 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 3, 2012 12:45 PM (in response to BobMathews)

    I would also like to add that I'm having some difficulties lately with Mathtype and iWork.  If I load up Keynote and Mathtype and type some equations in, it works as it should.  However, after a certain bit of time, when I close out of a Mathype equation that destined for Keynote, my equation square in Keynote returns blank and I have to quit Keynote for it to work again.  And what's more strange, is that lately Mathtype and Keynote will occasionally not work at all.  When I ask to insert a Mathtype equation, Mathtype won't even pop out.  I have to Log Out and Log In to get them working again.  I have verified and repaired all of the permissions so I don't know what to do.  Thanks for your help.

  • Mr.MathType Level 1 Level 1 (130 points)
    Currently Being Moderated
    Dec 3, 2012 2:14 PM (in response to MathTeacher306)

    Thanks for reporting this. However, it seems like this may require more than one question and one reply, so working by email would likely be a more efficient solution. Please email us at support at dessci dot com (making it a normal email address of course). It's critical that you provide full information -- not only exactly the steps you're performing in Keynote, but your product version numbers (OS X, Keynote, and MathType), as well as your MathType Product Key.

     

    Bob Mathews

    Design Science

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