I was settled in Uk and now recently shifted to india, but here i see that there is a difference in the customer service support . I am under Guarantee from apple and any problem i used to have back in UK could be sorted over the phone possible. Like i used to have an option to recieve a call from apple support and get my issues solved if they were software issues. But here in India i see that any issues that i face i would have to take it to the Store. Well it gets a little irritating . Would like to know why the support is different in different places.