Q: Reinstall OS x "could not find installation information for this machine"

Contact AppleCare, means to call Apple support

https://support.apple.com/kb/HE57

Having exact same issue...

Calling apple tomorrow morning.

Have been trying to solve it myself for few days, but no success.

Mac mini 6 months...

If any mention of needing to pay for advice, I'll screaming at them...

Becos this whole recovery without an actual disc or USB is ridiculously not working.

Even though the steps given online guide is super simple...

In fact, I just bought the newest iMac, can't even get a proper support to get a copy of ML installer...

Sigh...

Hi lkming, did you manage to get resolution to the issue? Could you share please?

Singapore ISP  Singtel is having issues with Apple Internet Recovery.

There is a need to add proxy access via port 8080.

Since I can't even get into Recovery mode, this info doesn't help.

So, I call up Apple hotline and explain the whole picture.

Was fortunate that Apple has similar feedback from Singapore user.

So, was told to just bring down Mini to service provider.

Problem solved some what.

Service provider only reinstate the ori OS X Lion.

Back home, I download and install ML.

This time, made a copy of ML installer in USB stick for future usage.

I guess the only way around this is getting someone to just install Lion or ML, if Internet recovery doesn't work.

Thanks guys!

hello,

I had the same problem yesterday, just go to a place with a better internet conncetion, it will work fine...

good luck

You know. I was just about to give up to head to  Store with a less than 2 weeks old iMac and found it was also the internet connection. I had to tether my iPhone to the iMac using the iPhone's 3G and voila, it could verify the information. So definitely check your internet connection that it's fast enough to handle the data validation by 

That fixed it for me, too. Probably this message pops up when the validation server is unreachable, too. I tethered my device to my computer using WiFi, and then, when validation was completed, I connected again to my proper wifi, for downloading the additional components required.

I got this error message too. It was becuase I was behind my works internet proxy. Once I moved the machine from behind the proxy it verified immediately and the install proceeded as expected.

i had error msg, then i boot it with option key and its worked..

Perhaps its the connection problem. I had the same issue. First it did not work with my WiFi, then i tried another WiFi and still it did not work. Then i used 3rd WiFi and it worked for me.

If we called AppleCare every time we were told to we wouldn't need this forum.