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How to Re-download a purchased app

460 Views 5 Replies Latest reply: Dec 4, 2012 10:31 AM by King_Penguin RSS
Loretano Calculating status...
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Dec 4, 2012 9:40 AM

I bought and downloaded Potty Time With Elmo, an interactive book. The interactivity isn't working. It does work on another Elmo app that I purchased. How can I Re-download it?

iPad 2

iPad 2
  • King_Penguin Level 10 Level 10 (92,525 points)
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    Dec 4, 2012 9:47 AM (in response to Loretano)

    If it's still in the store then it should show in the Purchased tab in the App Store app - if you still have the app on your iPad then you will need to delete it before you will be able to re-download it via that tab.

  • King_Penguin Level 10 Level 10 (92,525 points)
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    Dec 4, 2012 10:05 AM (in response to Loretano)

    Do you get audio in any apps i.e. have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.

     

    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • King_Penguin Level 10 Level 10 (92,525 points)
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    Dec 4, 2012 10:31 AM (in response to Loretano)

    Looking at some of the reviews for the app in the store and there are comments such as :

     

    Limited content and not very interactive.

    ..absolutely no Elmo audio

    Elmo doesn't speak a lot

    dull songs, not interactive

     

    So I don't think that it's just you.

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