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MacBook Pro Retina display burn-in?

1275325 Views 9,423 Replies Latest reply: Apr 19, 2014 9:10 AM by Restj RSS Branched to a new discussion.
  • shayster98 Level 1 Level 1 (35 points)
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    Dec 3, 2012 4:13 PM (in response to Ginduzzi)

    Unfortunately, there is no confirmed known way to tell what your panel manufacturer is without opening the box.

     

    Some people have said before that there's a system called "Ripley" on Apple Store computers, but I don't know how true those rumors are.

     

    Anyway, that's irrelevant as you're in Brazil and I don't know whether they have Apple Stores there. You can just download this app that determines your screen maker (only with 15" Mid 2012 Retina models).

  • SitaCh Calculating status...
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    Dec 3, 2012 4:42 PM (in response to mittense)

    There's been a number of conjectures about how many rMBPs the IR problem is happening to. It seems to me that if it was only a few, Apple would know this, and it would be no big deal for Apple to just replace the screens of the affected units under Applecare. The fact that they went to all the trouble to create a "test" to prove whether your machine "really has a problem", and then to say that in other cases some IR is normal, means that there has to be a TON of systems with this problem. It's so disappointing for me. I hate windows machines, it doesn't matter what sort of hardware configurations they have, I hate the OS. That's why I went to Apple in the first place. I know we can buy other MBPs and MBAs, it's the attitude of Apple that's the problem.

  • RJPMacbook Calculating status...
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    Dec 3, 2012 7:33 PM (in response to mittense)

    Just received my second rMBP BTO  2.6/16/512, week 48 -- LG screen

  • andiruleu Calculating status...
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    Dec 3, 2012 11:35 PM (in response to RJPMacbook)

    I just got my new rMBP 15" and I tested for an LG screen... I didn't do extensive research, but I'm hoping that they've got this all cleared out already since I bought this macbook late in the game?

  • jdhiro Level 1 Level 1 (0 points)
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    Dec 3, 2012 11:41 PM (in response to andiruleu)

    andiruleu wrote:

     

    I just got my new rMBP 15" and I tested for an LG screen... I didn't do extensive research, but I'm hoping that they've got this all cleared out already since I bought this macbook late in the game?

     

    They haven't.  If you recieved an LG screen your best course of action is probably... to return it within 14 days =\

  • Ginduzzi Calculating status...
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    Dec 4, 2012 1:40 AM (in response to shayster98)

    At this moment there's no physical AppleStore here in Brazil, the models were imported from USA.

     

    I'll try to open the box at the store, before buy the product. That's the only way.

     

    Thanks for the reply and wish me luck! Kkkkkkkkkkkkkk.

     

    Regards.

  • tivoboy Level 1 Level 1 (10 points)
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    Dec 4, 2012 7:09 AM (in response to Ginduzzi)

    Seems the media is getting more uptick on this issue

     

    http://www.businessinsider.com/a-horrible-macbook-pro-experience-2012-12

  • millerrh512 Level 1 Level 1 (0 points)
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    Dec 4, 2012 7:20 AM (in response to tivoboy)

    Nice, hopefully this gets the attention of Apple.

     

    Hey I have a follow up question for you guys since you all seem to have a lot of experience with LG vs. Samsung.

     

    As I've posted before, I have an LG right now that does not show any ghosting.  But I have noticed another issue with it. 

     

    I calibrated the screen and it has a noticeable red color cast to it, EVEN AFTER CALIBRATION.  That means there is something about the screen even calibration can't fix.  At first I thought my Cinema Display had a green cast and that the retina display looked better.  But I quickly realized that it was only because I was staring at the retina display for so long that my eyes adjusted to the red cast, causing everything else to look green.

     

    I have calibrated it with an Eye One Pro spectrophotometer using X-Rites i1 Profiler software and ColorEyes Display Pro software with the same issue.  Double checking the profile with both softwares show large Delta E on the red channel.  I'm very disapointed with how this is calibrating.  My Cinema display has less than 1 Delta E and seems very good.

     

    I have heard others complain about color casts before and discounted it thinking it could be solved by calibrating the monitor.  Now I'm not as certain.

     

    So if I exchange this computer for one with a Samsung screen, I know that helps with IR, but what about color cast.  Do any photographers here have a Samsung that calibrates accurately?  Do they have an LG that calibrates accurately?

  • RoozbehB Calculating status...
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    Dec 4, 2012 7:23 AM (in response to tivoboy)

    I think now it's time to post some comments to show that he was not the only person who had this problem and the problem is widespread!!! we need to support this and reach our voices to others and attract some attention!

  • the.epoch Calculating status...
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    Dec 4, 2012 10:10 AM (in response to RoozbehB)

    Just for your information, I ordered a 2.6/16/512 on the 23.11.2012 and today it arrived with a (as far as I can tell) perfect samsung panel.

     

    Build week is 48.

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2012 10:28 AM (in response to RoozbehB)

    RoozbehB wrote:

     

    I think now it's time to post some comments to show that he was not the only person who had this problem and the problem is widespread!!! we need to support this and reach our voices to others and attract some attention!

     

    Careful! I was banned from the ASC forums for a month for a very similar post. This forum is for helping other users solve issues with their Apple products, so beware of encouraging acts that disparage the company itself.

     

    P.S.

    "There is no sanctuary" - Logan 5

  • gaborfromszigethalom Level 1 Level 1 (0 points)
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    Dec 4, 2012 10:39 AM (in response to the.epoch)

    I have a question... Is the display homogenous? Mainly white and grey which are interested by me...

  • RJPMacbook Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2012 10:41 AM (in response to the.epoch)

    **** RoozbehB.....I ordered my 2.6/16/512 at the exact same time and picked it up last night (also a week 48 build!).  I got and LG screen and have already confirmed IR.  In fact, it's worse than the first one I bought (week 40 build).

     

    I wonder if they ship to my geographic location from a central stocking inventory that came from the same lot.  Not sure how we both ordered the exact same config, but you got the Sammy......bummer for me

     

    Honestly, I really really love this display, but it's costly for any IR issues.  My latest one has to go back.

  • andiruleu Level 1 Level 1 (0 points)
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    Dec 4, 2012 11:02 AM (in response to RJPMacbook)

    RJPMacbook wrote:

     

    **** RoozbehB.....I ordered my 2.6/16/512 at the exact same time and picked it up last night (also a week 48 build!).  I got and LG screen and have already confirmed IR.  In fact, it's worse than the first one I bought (week 40 build).

     

    I wonder if they ship to my geographic location from a central stocking inventory that came from the same lot.  Not sure how we both ordered the exact same config, but you got the Sammy......bummer for me

     

    Honestly, I really really love this display, but it's costly for any IR issues.  My latest one has to go back.

     

    I only have my laptop for a day. Can you tell me how you tested for IR so fast? I'm wondering if it takes awhile for ghosting to show, or you can already test for you?

     

    Thanks

  • RJPMacbook Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2012 11:06 AM (in response to andiruleu)

    Testing IR is pretty easy.  I set my background to the darkest grey, then turned up the brightness.  I put the checkerboard grid on the screen for 20 minutes.  When I switch to the gray background, the checked pattern remains for more than 5 minutes.  I also tested by leaving the Apple website open on my gray background.  After 10 to 20 minutes, I moved the browser window and could still see the header bar and other shadows.  These DO fade after 20 minutes or so, but my guess is that things will get worse over time (I've only had mine for less than 12 hours!).

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