8 Replies Latest reply: Dec 8, 2012 8:42 AM by chrisfromgastonia
USRanger379 Level 1 Level 1 (0 points)

I was playing on my iPhone 4S, when the screen sudenly shut off completely. The phone was completely unresponsive, and still is. I have plugged it in to my computer and tried to do a reset, but I get an error message "Error has occurred during restore" or another one that comes up that says "iTunes cannot communicate with "My iPhone". Please try again. I dont know what to do besides buy another iPhone. I have checked all three litmus-strips. The one inside the back of the Phone is White, but the ones in the dock connector, and audio port are bright red. Is it water damage?


iPhone 4S, iOS 6.0.1, Has been working fine.