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iPad (4th gen) image burn in/image retention

1609 Views 5 Replies Latest reply: Jan 17, 2013 5:55 AM by dtw1970 RSS Branched to a new discussion.
drawtheline Calculating status...
Currently Being Moderated
Nov 18, 2012 9:24 AM

Has anyone had this issue with image retention or "burn in" on their new 4th gen iPad (lighting connector). I've attached an image taken with my iPhone 4 where I went from messages to "Letterpress" (a word game) where you can still see messages on the grey screen. I turned the iPad off and back on with the same retention being shown on screen. I've only had this thing for two weeks but it seems absolutely ridiculous that this is a problem. Any help or advice would be much appreciated.

IMG_2358.jpg

  • dtw1970 Calculating status...
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    Dec 4, 2012 1:16 PM (in response to drawtheline)

    I have noticed this on my iPad 4th generation too. It is only 3 weeks old!!!!!!! I will be contacting the store I bought it from ASAP.

  • dtw1970 Level 1 Level 1 (0 points)
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    Dec 7, 2012 1:48 PM (in response to dtw1970)

    Update:

    Took my iPad to my local Apple Store. They said it was image retention and said they hadn't seen this on any devices before. They replaced it for another new one with no fuss or bother.  I have checked the replacement and at the moment it seems ok.

    One thing I have not done yet is to update the software to iOS 6.0.1 I think I will leave iOS 6 (which was on the iPad from new) for the moment to see if all stays ok.  After a few days I will update to iOS 6.0.1 just to see if this is what causes the image retention problem. Hopefully this will not make any difference and all will be fine. Watch this space. . .

  • ZedSteele Calculating status...
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    Jan 15, 2013 3:59 PM (in response to dtw1970)

    I'm having the same burn in issue on my ipad. I've only had it since Xmas. How is the replacement? I would to know if its worth going back to the store or whether it happens with all.

  • dtw1970 Level 1 Level 1 (0 points)
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    Jan 15, 2013 10:38 PM (in response to drawtheline)

    Hi. I have had no problem with image burn on my replacement iPad. I have updated it to IOS6.0.1 and everything is fine. If I were you I would take yours back and ask for a replacement. Mine was exchanged with no problems at all.

  • dtw1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2013 5:55 AM (in response to ZedSteele)

    Hi. I have had no problem with image burn on my replacement iPad. I have updated it to IOS6.0.1 and everything is fine. If I were you I would take yours back and ask for a replacement. Mine was exchanged with no problems at all.

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