Q: iPod Classic

Yup. i've tried that too, went exactly as planned until itunes crashed during DFU reset, keep getting 1439 error.  I currently have a partition sorftware reformatting and  running a sector cound and surface test. it will take approx 1.5hrs.

davyie/

Good luck.

tt2

Thanx, I think I'll need it.

I'll let you know the results. It could help set a benchmark for a 4 year old ipod in decent condition(albeit somehow not working).

Davyie

Hey tt2, thought i would report back to the community. My ipodnow works. tested the surface for errors etc, didnt  go well. it froze 62% with 12% errors and computer crashed.  Did a full slow format took 6 hours and then a disk check. It just so happened i was installing Win8 this afternoon so had to reinstall itunes from scratch, i think that is what may have done it along with the full reformat of ipod. so there was my solution. For anyone else with the same 1439 error if you havent tried already, ignore the ipod at first, and reinstall itunes completely i dont think you would have to reinstall windows or if you are using a mac( you lucky ppl haha) mac OS, back up library 1st obviously.

Thanks for all your help tt2.

Davyie

Hello TT2! I see lots of people are writting directly to you!! I need your help too. For the past weeks, I've spend around 20 hours trying to solve the problem (Itunes completly freezes when Ipod plugged in, cannot stop it with task manager, obligate to stop it by restarting my computer).Yeah, 20 hours is a lot but I'm not good with computers so... I've tried all the 7 pages of advices here plus so many other websites and forum. I'm so happy I can directly ask someone!!

Here is what the diagnostic gives me:

Retracts: 45

Reallocs: 8

Pending sectors: 48

PowerON: 205

Starts/Stops: 15068

Tempcurrent: 27C

Tempmin:54c

Temp: 255c

And there's no change to it (except the Starts/Stops!!), whatever I do. But the one thing that tells me it's not over and why I keep on is that twice (yesterday and today) when I connect it to Itunes (first time in disk mode and then this time in DFU) it recognizes the Ipod, say it has to restore it, restore it and THEN while it seems to be synchronizing, Itunes freezes. Aaaaaaaaaaaaaaa!! Please, please tell me there's still something to do I don't understand. Like... I can't understand those software or firmware stuffs... I've deleted and reinstalled my Itunes so many times. Tried to uncheck or check whatever what... Well, I think you can picture that. So!! IF you have anything that could help, please tell me!! Thanks in advance.

That max. temperature is probably wrong, but things may well have got hot enough to warp components and get the processor issuing random instructions.. Sad to say, but I think it might be time to call it a day.

tt2

This is a message of hope!!

I've been trying for 3 weeks now to repair my ipod with this forum & lots of other website (25 hours of work, minimum!! I'm crazy, I know!!). After your advice TT2, I was ready to throw my ipod away. But I decided to do one more thing... connect it to another computer. I know it was in the suggestions but I couldn't during those week and yesterday I did. I turn Itunes on and then plug my ipod into disk mode, shut it down and let the computer open it. Everything seemed to work ok so I did a restore.... BLEH Itunes freezed. So I did that all again but instead of restoring it, I just synchronized the music that was on that computer on my ipod... and guess what?? It worked perfectly!!!!!!!!!! And back home, I connected it to my Itunes, deleted the songs I put on it previously, synchronized mine... And yes, yes, yes, it worked again perfectly!!

Thanks a million for your advices TT2 and if somebody's reading that post, persevere!! & good luck !

Great news...

tt2

Hi, I have revcently experienced the same problems. I realise a couple of weeks have passed since the last post, but I would really appreciate your opinion turingtest2 .

So basically I got a new Ipod Classic, and these are the stats I have got from it.

Retracts: 2

Reallocs: 7872

Pending Sectors: 0

PowerOn Hours: 6

Start/Stops: 142

Temp: Current 30c

Temp: Min 22c

Temp: Max 55c

Baring in mind it is brand new, the reallocs number scared me... I think I've just about got the Ipod working for now, but do you think it will be ok in the long run? I've booked a genius appointment for next week though, as I really couldn't solve it until seeing this thread!

Thanks

Edit:

Actually, it stops syncing at the second song for some reason...argh!

If that's a new iPod and you haven't been cooking or shock testing it then then I'd demand they swap it out for a new one... It clearly isn't healthy.

tt2

Well I got it out of the packet and tried to sync it, that's when it all started going wrong. Thank you for the advice though, I will try and get a replacement. This one is taking an age to sync!

It's a turkey, but not the kind you want at this time of year.

tt2

Hello!

I cannot sync my iPod.  iTunes states that it appears it is corrupted and asks me to restore.  Restore attempts are met with 1415 and 1439 errors.  Cannot format it through windows due to an error.

However: the iPod itself is working fine.  All the music I had on it is still there, and I can still listen to it, and it just works fine.  But I can't restore it or add/remove music.

I tried a different computer and got the same results.

I tried to run some error check with CopyTrans Doctor, and it failed to run it's test.

Retracts: 27

Reallocs: 0

Pending Sectors: 10

PowerOn Hours: 251

Start/Stops: 230

Temp: Current 28C

Temp: Min 4C

Temp: Max 54C

What do you think?

The stats don't look too serious. Try a DFU restore. Press Menu & Select like a normal reset but keep holding for 12 seconds. The device should reboot as normal and then the screen should go blank. Now connect to iTunes. It should detect a device in "recovery mode" and offer to restore it. With luck this time it will be successful.

Other things to try are a different lead, a different computer or a different operating system. i.e. ask a friend with a Mac to try restoring it.

tt2

Thanks for the reply.  I'll try that when I get home tonight.  I actually have an iMac, but it's a little old and on the fritz, and fails to boot into mac os although booting into vista still works fine, so if it comes to it I might have to restore my iMac to restore my iPod which I will henceforth refer to as restoreception.