2 Replies Latest reply: Dec 4, 2012 4:01 PM by Lawson Cosseboom
Lawson Cosseboom Level 1 Level 1 (0 points)

1 year old Airport Express... 

 

I had it plugged in and disconnected a cable.  Now I can not get it to turn back on.  The only light that sometimes blinks a quick red is within the headphone jack port.  Other then that it is seemingly dead.  No connect with wifi or Ethernet.  I've performed a reset, soft reset and hard reset.  No bueno!  Any ideas?


Airport Express, Mac OS X (10.6.8)
  • 1. Re: I have no lights on my airport express
    Bob Timmons Level 9 Level 9 (78,535 points)

    Unfortunately, all there is left to do is try a Factory Default Reset as follows:

     

    Power down the Express

    Wait a few minutes

    Hold in the reset button first, and keep holding it for an additional 9-10 seconds while you simultaneously plug the Express back in to power

    Release the reset button and allow a full minute for the Express to restart

     

    If the Express is operational, the amber light will stay solid for 30-40 seconds and then begin to slowly blink amber

     

    If this does not occur, the Express is defective and will need to be replaced

  • 2. Re: I have no lights on my airport express
    Lawson Cosseboom Level 1 Level 1 (0 points)

    Bob,

     

    Thank you for your reply.  After your message I attempted and perform a "Factory Default Reset" with no change.  Thank you for helping confirm what I thought might be the truth

     

    Lawson